After the service engine light lit & checking with On-Star, I was advised of an emission system issue. When I took the still under warranty vehicle to the Dealership Service Dept., I was advised the vehicle was unsafe to drive. Lisa the Service Advisor was told of our scheduled out-of-state trip. she advised me the replacement required, the wiring harness may take weeks to receive and install. The Dealership went out of its way to provide a loaner and our original p[ans did not have to be altered. In total the problem took 19 days to correct. Lisa called and kept me informed as to the repair progress thru-out the period and reassuring me that everything was taken care of and the vehicle would be ready upon our return. It was ready for pick-up on our return with just a couple signatures required. This was the fourth SUV I'd purchased from Mike Anderson and service like this is the reason I will keep going back.
Carl Weatherspoon was amazing in taking care of my needs and making sure the air conditioning unit and media screen was taken care of properly, in a timely manner and not too much of an expense from my own pocket . He made my experience great!
Mike Anderson does a very good job in the service department Mike Olson went above and beyond was very kind. I was sitting there and I was hungry they even gave me a ride across the street to Cracker Barrel and came back to pick me up. If you want great service or you want to buy a new car I would highly recommend Mike Anderson Chevrolet
For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
I’ve used this dealership a couple times in the past. All of my experiences have been great so this has become my preferred dealership. Tina Lonkar, the Internet Sales Manager, greated me at the door. She took the time to make sure I knew about all of the specials and deals Homewood Chevy had to offer before introducing me to my saleswoman...Lemanda Lee. This young lady is phenomenal. Mrs. Lee definitely went above and beyond to make sure I purchased the truck I was most comfortable with at a price that was suitable for me. Then I met Bob Cuban...”The Number Cruncher” All I’ll say is Mr. Cuban worked his magic. I walked out with a truck for the same price that I paid for cars in the past. This team made my buying experience very pleasurable. I will use this dealership again.
Great people to do business with, friendly and very concerned about the needs of your car. Top.of the line service. Questions were answered right away. I was able to call and check to see if my car was ready. Very reliable service. I recommend that people bring there Chevy to Homewood.
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
This was a great exsperince again. Klye was great. Have been to this dealership over 40 years. Great service as always. Will contine to keep coming hear.
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