I used TrueCar through the Consumer Reports website to get internet pricing on a new 2018 Kia Niro hybrid. One of the. Dealers that responded was Chuck Olson Kia in Shoreline. They were the only ones to provide a firm price on the car I wanted through email. They didn’t have the car in their inventory and had to get it from another dealer. Unfortunately I had to wait a few hours in the showroom while they located exactly the car I wanted, but they found it. There was no extra charge for getting the car from Portland. As a bonus, the car came with a cargo tray and spare tire that they didn’t charge me for. Everyone there was super nice, and there was no pressure.
I bought a new Volt. The sales reps were not able to answer some of my questions and when the car was picked up it was still dirty with scuff marks. There was glue on the inside of the window from the sticker.
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
Good friendly people, not pushy. Not the typical greasy car salesman. Do your homework come in and negotiate with them. They are willing to give a good price and match other dealerships! Worth the drive!
I will be going back again!
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
I’ve been in the market for a new car for awhile now, and have visited multiple dealerships. My experience here was like a breath of fresh air compared to my previous experiences at other dealers. My salesperson was knowledgeable, listened to what I told him, and wasn’t pushy. When it came down to the numbers their list price was low compared to the competition, and their trade offer was fair. I would definitely do business with them again next time I need a new car.
Excellent service from salesman with whom I had an appointment. Found it odd that I subsequently received phone calls from two other salesman. Sorta undermined the good service of the original salesman.
Buying a car from a dealership can be an ordeal but the guys at Bill Pierre were prepared, took my needs into consideration, and didn't mess around when getting me the best deal they could. The process was as painless as possible and I'll refer people to Galen and Scott whenever I get the chance. Thanks guys!
easy buying but customer service needs improvement
by Sandy from Seattle, WA
February 3, 2018
I had searched online prior to the visit to the dealership. I immediately received email and follow up phone call from Shawn. Shawn was very responsive and friendly on phone and email communications. I was able to make an appointment to visit dealership and upon meeting Shawn in person, he got right down to the business of what I inquired and answered all my questions. If he did not know the answer, he looked it up as well as asked another person to ensure I have all the information. Shawn had been a great help and pleasure doing business with.
Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!
Josh guided me through the process of buying a CX5. His knowledge of the car and the range of options was excellent and his patience was endless. He was really busy on a Saturday with a lot of customers but he gave me all the time I needed and provided all the information I asked for and a whole lot more. His professionalism was a real contrast with some sales people at rival dealerships.
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