Friendly staff, no pressure from anyone involved. Just a great experience! I would highly recommend this dealership! Carlos explained in detail everything about the vehicle and followed up with an email.
Bought a certified preowned Jeep Grand Cherokee my salesman was fine but the “STAR” of my purchase was Tiffany Shelton ! The finance manager she got me an incredible intrest rate! And I was in and out within an hour ! HASSLE FREE !
I have purchased 5 vehicle's here over the past 15 years. My first vehicle was a suburban, I took it in for a paint job and 6 weeks later they called me and said was stolen. They had no sympathy for me at all, said was my problem and that I need to call the police and my insurance company. 3 years ago I traded my 2011 Tahoe in for a Silverado before my first oil change I had to add a quart of oil. I complained about the tapping noise and the loss of oil to the service manager and she said according to GM it's normal for a GM vehicle to use a quart of oil every 3 to 5000 miles. I've been touch if your vehicle needs oil it is leaking or burning it. So needless to say I wish I had my old Tahoe back, no problems at all. You think they would try and take care of a long term repetitive customer and give them a deal. Looks like I'll be driving a Ford or Dodge next year.
I had a great experience leasing my truck. My salesman Alberto Carrion was very attentive to help me find what I was looking for. Tiffany in finance made the signing process a breeze and she was helpful offering all the extra necessary products for my truck
My service advisor Hector Gutierrez was great. I took my truck in for it's first oil change and was prepared to pay when HE advised me that I get 3 free oil changes through GMC. I must say, I didn't purchase my truck from this dealership and I went by myself, no male presence. The fear I have as a woman is that I'd be taken advantage of, but my experience here was the total opposite. He didn't try to oversell me, instead went above and beyond to save me money. Integrity over money was shown.
Have had my car serviced here three times the Jonathan who always does an excellent job. Just purchased a new vehicle last December and had the best car buying experience I ever had. Great sales crew and finance manager. Would recommend.
First of all I only went in just for an oil change and wound up getting 2 new vehicles. How's that for a job well done by all players involved. Let me just start off by saying this is the best group of guys I have ever dealt with in the car industry in my 59 years. My wife and I have either leased or purchased 6 cars from this dealership in as many years. Their knowledge of the product is unsurpassed. Let us start with the only salesmen we have ever used during these deals, Emil Ghandour. He never missed a beat anywhere. Service extraordinaire. Second, Sami Ghandour our finance specialist always gave us every option that was available to us during the "money part of the exchange" and advised us according to our needs. And last but not least the sales managers. Adam Mahmoud and Alex Marin made everything possible. This dealership is very fortunate to have such cohesiveness from beginning to the end of the process. I also watched them as they interacted with other potential clients and they were afforded the same level of service the we received.
Again, thanks to all involved and I hope this reaches to appropriate ppl.
Craig S. Reichenbach Sr.
We really appreciate the way Andres Pérez helped us through the buying process. He kept in touch with us as soon as he noticed that we were looking for a car. He was very attentive to our requirements. Since we bought the car on Sunday he washed the car by himself trying to make us happy. Jorge the financial manager was very professional and kind.
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