I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
I bought my car as a result of an on-line ad from Tonkin Nissan. Casey
Lucas, Sales Manager at Tonkin handled the sale, and then drove
nearly 200 miles to deliver the car to me, as I do not live in Portland.
Casey was very professional and I will always look to him when I buy a
car in the future!
As soon as my husband and I approached the doors of the dealership we were greeted by someone and taken care of. Rachael is our sales person and she???s very patient and knowledgeable about the car. We enjoyed interacting with everyone we met with during the process - and for people who have rarely purchased new cars that???s a relief. A diverse group of confident likeable people.
CARMAX!!! What can I say, but a great place to buy
by lynn from Milwaukie or
March 2, 2017
I have never bought a car so easy as I did here. The process was quick and painless just the way I like it.
The finance part for the car took like a 10 minute process. The no haggle price is the price and there's no back office person dictating the sales rep to get more money more money on the sale. It's all done at the desk you sit at drone start to finish, just you and the sales rep.
I rolled out in my new car in a half hour total..
Loved it(and car is awesome too)
Cameron and Michael made the buying process very simple and straight forward. We purchased two new vehicles on the same day. One of the cars was a dealer trade from a dealership near Seattle. The car was delayed due to bad traffic. We completed the paperwork while we were at the dealership. My son was then provided a loaner and the dealership then delivered the car to our home the next day in Lake Oswego.
Highly recommend Nick as your salesman. Very knowledgeable and takes the time to explain all new features, safety items etc.. Excellent overall experience. will Recommend dealership and Nick to friends and family
We highly recommend CARR Chevrolet to anyone we know and don???t know! You are reading this review to determine if you should go through them and I???m here to tell you ABSOLUTELY!! We had a great connection with Ben Mcfadin from start to finish. He spent the time with us around exactly what we were looking for. My husband was in a couple times talking about the various new 2019 trucks and what would be better. He was extremely knowledgeable about each model and there was not one thing he didn???t know. The day we stopped in to check out the new inventory Ben was there with a smile knowing a new truck just came in that fit all our needs. After a quick and fun test drive we were sold. Ben was so helpful and made the next part of the process go by quick all while letting us discover more and more of the truck. Overall we worked with Ben, Jamie Larios (Sales Manager), and Reza through our entire experience and I would do it all over again with this team. The paperwork involved was explained throughly and there were no surpises. Heck we were even laughing during it as they were so personable. They were honest and straight about everything which made it that much better. Buying any vehicle, especially brand new is extremely nerve racking and a huge commitment but with these gentlemen it was a relief. You won???t be disappointed working with CARR Chevrolet!!
John provided great support in acquiring my new truck.
by douglas_morse from DealerRater.com
December 3, 2018
Great service, communication and flexibility from John Anderson and Dave Milbrandt in closing my transaction to purchase a 2018 Chevy Colorado. Appreciate everything they did to enable a simple, straight forward sales process.
Really good service. No dents or dings on my car when I picked it up. My car was taken care of. Repairs were clean and they upgraded a warrenty item. Everyone I delt with were great. The best part was they washed my car. Not a car wash, by hand. I never take my car thru a car wash so it was really nice.
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