Prpffessional and Friendly sales staff - real pros
by Alec from Jeannette, PA
July 19, 2017
I had a phenomenal buying experience here - the sales staff is extremely helpful and friendly and they bent over backwards to ensure I received the car I was looking for and helped me through the entire purchase. Great service from a small dealer and it was much appreciated. Thanks again.
This dealership is wonderful. The employees were friendly, helpful, without any high pressure sale's tactics. They kept a car for me without a deposit. Their prices were excellent and no outrageous dealer fees. This dealership's customer service is exceptional. Thank you!
Low pressure salesman, very laid back atmosphere, reasonable price paid for a 2017 Maxima. They do make good on their promises unlike some other dealers. Reggie Little was especially helpful in the sale. Lance Hartman used car mgr helped me procure an updated NAV memory card expeditiously so there was hardly any inconvenience. Would do business with them again.
The service writer was professional, knowledgeable and honest, not too many people in general are honest these days, it was nice to see. He also gave me his opinion on what he'd do if it was his vehicle. I liked that.
My first experience with Kenny Ross was amazing due to the experience I had dealing with Ron. He was patient with me. Explained everything twice since I didn???t understand. He made me feel confident in the decisions that we made for my car. I will return for future repairs and would recommend Ron Harnish to anyone who needs service that needs someone they can trust for help.
The entire staff at Star Volvo is extremely friendly, efficient and professional. I trust Jordan Vento and Dave Werder for dependable information and service, and they always exceed my expectations. Bob Sullivan, has put together an incredible staff. I'm a loyal Volvo customer because of the attention I have received from all of them. I travel from State College to deal with Star.
In this age of poor customer service almost everywhere, I would like to give a special Thanks to Jordan Vento and Jessica Petrosky in the service department for their professionalism and stellar customer service in addressing the specific problem areas with scheduling and documentation needed to correcting the needed service. Job Well Done.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
NICK was my salesman. I would recommend him all the time. Work with me taking the time to explain everything also going over all the tricks and new stuff the vehicle is capable of doing with it being a new 19 tundra.
We drove from OHIO to purchase our used gem VW! Super fast ,easy down home dealership! We can't say enough good about the dealership!
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