The staff was friendly and helpful and solved my problem with my keys needing preprogrammed without killing the battery in the process. It was busy today so I waited in the lounge area, but it was clean and comfortable and I had hot chocolate while waiting. I was impressed with the neat and clean restrooms as well.
Todd was an amazing help to me when looking for a larger vehicle for my growing family! He listened to my "wants", "needs" and limits and found my family exactly what we needed! I will be a repeat customer for my next upgrade!
Holly was awesome to deal with! Our experience with Holly was the best we have ever received at a dealership! Thank you Holly! This is our second purchase at Ganley. Each time the experience gets better and better! Our salesman Mike Lanham was wonderful!
Everyone at the dealership is friendly and takes the time to explain things. Brenda Milliner was wonderful to work with. She spent several hours with me and explained everything to me each step of the way. She also took the time to answer all of the questions I had. I was at the dealership getting an oil change and left with a new vehilce.
When your salesman gets on the phone to GM Financial, and convinces them to bump us up a credit tier to get me in the payment range I wanted... That's outstanding service, thank you Aaron for going above and beyond to earn a customer for life.
We were expecting to get a lot of the same experience that we dreaded from shopping in the past. Found our new SUV on cars.com and planned a whole Saturday around trying to get a fair deal and get back on the road. We were literally in and out of Sarchiones in about an hour and a half and didn't find any of the headache we had expected. Fantastic people and we'll definitely be back for our next one. Thank you Chris and Angel!
I bought a 2011 Cruze from Cole Valley Cadillac in Warren they were very rude and disrespectful to me and I had problems with my check engine light so I ended up going to Cole Valley in Newton Falls they treated me with respect and tried to solve my problem with my check engine light it took a while and several service calls to get it right but so far my check engine light is off and they treated me with respect and kindness at dealership in Newton Falls
Awesome dealership, I was interested In a vehicle that was already pending a sale, the other person bought the vehicle so I wasn't able to purchase here but very helpful they wasn't to pushy but was willing to help me get the vehicle I wanted no matter where it come from, can't say enough.
Our expectations were blown away...in a good way! We went in with a truck and a payment in mind. Not only did we get the exact truck we wanted, but the payment was far less than the other 2 dealerships we had shopped before going to Sarchione. We were also out the door in our Silverado in about an hour, where we had spent longer than that at the other places just arguing price. They have earned customers for life.
Robert & Drew in the Service Department went above and beyond to accommodate my work schedule to have my mother's 2008 Impala serviced. This is the best service department I have ever experienced so far. I hope that Wollam Chevrolet will continue their exceptional service as I will continue to have only Wollam Chevrolet service my mother's 2008 Impala since we purchased it new at Wollam Chevrolet in August 2008. The service department mechanics have always done an exceptional job of fixing my mother's 2008 Impala without having to worry if they corrected the problem the first time without having to bring it back. Plus as a bonus, my mother was offered a senior discount to help her with the repair bill. We also like that Wollam Chevrolet has a free oil change with every 5 oil changes and discount coupons sent to help with maintenance and repairs. Thank you to all the staff at Wollam Chevrolet that have earned our business as a 9 year customer and hope to have many more years of business as a very satisfied customer!
Tim Salo was very helpful! The buying would have been better if the insurance didnt turn my car in to Cafax as a total when it wasnt so I could trade my car in ! So dealing with that now !
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