I had I talked to Brandyn sFew days earlier and he emailed me all the vehicles that were in my parameters. When I got there he had one upfront ready to look yet . I took my time looking over all the vehicles which took a while and he was very patient, we picked one out and he got the ball rolling. We made it very smooth and relatively quick to hit the road.
We drove from Eau Claire, Wisconsin to Lakeville, MN to look at a few Durango???s we saw on the internet. Bob was the salesperson we were introduced to, and he was very knowledgeable and helpful. Everyone in the dealership was friendly and Bob even bought us lunch! I really liked how they laid out our options; purchasing vs leasing. It really helped up make a more informed decision. We feel we got a great deal and I love my Durango. The only thing that I would change is that it took about 10 minutes or so before anyone initially greeted us. Besides that, it was a great experience.
My salesman, Shayne Goodson, was terrific. We went through the whole process smoothly and effortlessly. The vehicle detailing that was done before I took possession wasn't all that great, but other than that, the service was great. I loved the fact that so many military veterans worked there.
Jack Yanisch/Sales did everything and more that we would expect from a sales person. He helped steer us in the direction of a lease, when we went in thinking purchase. Very professional and knowledgable! Brian Alba was very pleasant and thorough, regarding the finanace/leasing paper work. Austin Paja did an excellent job of explaining all the "bells and whistles" technology of a new vehicle. Vehicle was washed, vacuumed and dried. All people we came in contact with were very pleasant to work with. Note that Ford is not listed as an option below in the vehicle purchased box, so I chose Chevrolet just to get through the survey. Wrong dealership listed!! It was not the Lakeville dealership we worked with. You also didn't have the names of the people we worked with. You need to update the options....
This dealership was able to provide the best deals in the state for the truck I was looking for, and were very diligent in their communication. Sales consultant Justin Huntsman was all around great, business manager Andy Crowder was beyond efficient, and delivery coordinator Mark Marella was personable and helpful. No mix-ups or sneaky practices that I could tell, made the long and difficult process of buying a car much easier!
This place is great! I just bought a car from them and Chuck was fantastic. He really reflected that the dealership values top-notch customer service throughout the process. I highly recommend them to others looking at buying a car. Thanks Chuck and Chevrolet for making my car purchase such a pleasurable experience.
I went to Harry Browns Looking for a used Vehicle for my wife . Her Old 2004 Chevrolet Impala, has some major Transmission trouble and a 152,000 miles on it so I felt it was time to replace. I first seen 2017 Chevrolet Impala off Cars .Com at Harry Browns. I had heard many good comments from friends and co workers about Harry Browns so decided that's were I would start my Car search. Well I set up an appointment and then went to see what I could find if anything. Well as I entered the building I was greeted by one of there Employees asking if they could help me and I said I was here to see Chad , and was told he would be right with me and to have a seat. They the Employee offered me Coffee Or a Bottle water which I declined. With in 5 minutes Chad came out and visited with me Explaining he was the Sales Manager and welcome me to Harry Browns. He spent a little time with me explaining what to expect on this visit and that my time with them was of the highest priority . He then Introduce me to Product Specialist name Brandon Vance. And said he would take me out and look at some vehicles and test drive them and answer any question I may have. Well as I spent time with Brandon, him and I talked quite a bit about the types of Vehicles and what to expect. As I mention Earlier I originally went there thinking I wanted an another Impala for my wife but as I test drove the different Vehicles I found out a lot about Chevy Equinox which I determined would be a better replacement for my wife. I then ask Brian if I could drive the car to Pick -up My Wife and see what she thought. Upon returning with her it was decided we would go ahead and purchased the Equinox. From there Brandon, Took us through the process of purchasing that vehicle and once all the paper work was done he spent Quality Time with my Wife and I explaining all the different features of the vehicle we purchased. Keeping in mind we are both in our late 60`s and are not very computer savvy. Well in the end we both left with our New Car very well satisfied. I have to give everyone we dealt with at Harry Browns a big Thank You ! And A special thanks to the Excellent Job Brandon Vance , did for us. We would diffently Buy another Vehicle from them in the future and highly recommend them to everyone we know. Again GREAT EXPERIENCE!
This is the 2nd new vehicle I've purchased from Harry Browns in the last 3 years. They went 2 states away to pick this one up as it had exactly what I wanted. (dealer trade). Kevin and Sean at the Dodge area were great (as usual). Thanks again!
Bob Ford was helpful answered all my questions and he didn't harass me call me back 20 times to see if I wanted to buy act car he gave me the time I needed and he helped me out with everything I needed .
Found car online, and they helped me set up a test drive. The process was simple. Buying was painless and we were able to find a financing plan where I felt comfortable. Not over pressuring like some other places. Great experience.
From the start of Ben Wolf alerting me of the Hellcat deal to the final sale with Kevin Lee and Greg Brown going the extra mile to get the best price. I'm extremely happy with every step of this transaction. Easy as 1,2,3 that is why this is my 3rd vehicle bought through Harry Browns were service is not just a word its a commitment! Want a great deal and service call Ben Wolf !!
Thanks!! Scott Nelson
From start to the end, the individual attention received was fantastic. They have truly great customer service. My issue was not resolved, but they sure did give it their all.
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