Completely blown away. After being jerked around for 4 days by multiple other dealerships and countless hours wasted I have finally been taken care of. I inquired about a Buick Lacrosse online and was immediately contacted by the online sales specialist Mark. I told Mark about my mistreatment at other places and my lack of hope. Mark asked me exactly what I wanted and monthly price. Mark didnt waste my time he was honest and asked ahead of time if my deal was even doable before I drove the 45 min drive to them. When I got there he wasted no time with my deal and went directly to Don the new car salesman. Don introduced himself and again asked me what deal I was seeking. He didn't hesitate or mess with me at all. Don looked me eye to eye and said I will get you that deal and put you in that Buick today. That's exactly what happened too. I got the exact car I wanted at the exact price. When all hope was gone Mark and Don from Jim Trenary stepped in and fixed me up. They got me out of my crappy Suntrup car and into a certified 2017 Buick Lacrosse. Thank you so much. A job well done gentlemen. You have my future business and my family's. I will be recommending you to all my coworkers and friends too.
Tyson was very professional and fast. We had the repairs done within one business day. As soon as we arrived with the vehicle he had a technician look at it and found the problem. Parts were ordered and received next business day. Great job.
Mr. Joe Rice made my car buying experience easy and enjoyable. He asked and answered crucial questions that helped me make my own decisions based on my personal budget and circumstances. I could tell just by talking to him that he genuinely cares about each potential customer.
Bob was very nice and patient. He took time to show us the new vehicle (preowned) and to move our belonging over to the new vehicle. He guided us through the car we were buying and explained the background of the vehicle.
Very satisfied with the whole process. Steve La France was very knowledgable and friendly. His explanation of how to set up the infotainment center was very thorough and helpful. We came in looking at a Malibu and ended up with an Equinox for which I am very happy with. More legroom and very comfortable. He had to rewrite the contract up but he was very patient about it.
So Robert (myself) did an amazing job picking out the right vehicle for me! With the quick and easy process of purchasing a car I will be referring everyone I know! I love my infinity and cannot wait to buy a bunch of cars off of ROBERT! Thank you Jim Butler Chevrolet!
In and out with very little wait time. Check out was quick and accurate. Seating area was comfortable and relaxing. Overall a pleasant experience. Car was waiting for me inside instead of outside since I am an amputee
My husband and I went to Jim Butler on a recommendation from an old friend. They had told us we???d get a much better deal there. They were right! AND on top of a great deal, we got a salesman who worked his butt off to find a vehicle that fit all my needs and budget. We weren???t planning on buying a new car, we just wanted one that was better than what we had, and was able to get a new one instead!
I have purchased several vehicles from the Jim Butler franchise. The whole process is always breathtaking easy and fun! When you buy a new vehicle you want to have fun and feel at ease at the same time. Once you do Buisness with Jim Butler, you become part of the family and treated as so! I would highly recommend Jim Butler Chevrolet or any of the other dealerships without a doubt! When you do go to Jim Butler Chevrolet ask for Matt Valle; his years of expertise in the business, product knowledge and a great personality to guide you through the entire process with full professionalism! Thank you Jim Butler !
We purchased our Chevy Silverado from Jim Butler with 12 miles on the odometer in 1996. 22 years and 204,000 miles later our family has trusted Jim Butler with all of our repairs and servicing that will keep it running/looking great for many years to come!
This is my 3rd equinox from this location. This is a wonderful family vehicle and everyone there has always been so wonderful I will continue to buy vehicles there and I tell everyone to go there thank you Merry Christmas and Happy New Year 🎉
I connected with this dealer via an online shopping experience. The online salesperson was courteous and listened to my need list and helped me find the best deal. Finance person was courteous and expedient. I would recommend this dealership when shopping online
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