I found the exact package and color of Pacifica at this dealer. I contacted Frandoo, Internet sales manager at Countryside on the phone. We negotiated the price on the phone and I verified the existence of the vehicle by picture and VIN # he sent me. After I got to the dealer, the process of the purchase of the new Pacifica was smooth and easy. Frandoo was very knowledgeable and he took time to explain functions and operations of the vehicle. He did his best to make certain that the transactions go through without hitch. He is also courteous. Even days after the sale, I had certain concerns, and he put efforts to address the issues instead of just referring to service department.
Financial department did excellent job in processing the purchase documents as well.
Overall, this was one of the best experiences of new car purchase that I had over past 4 decades. Even though Countryside in Jackson, GA is a small dealer, they are head and shoulder above the big fancy dealers in Atlanta. I highly recommend Countryside and Frandoo Jean for the next car purchase.
Brice B. Choi, M.D.
I purchased my car over a month ago and my daughter and son in law drove me to the Toyota dealer and that's where we met Leon. I have never in my 71 years of living experienced a smooth purchasing process than this year. I love my car and love Toyota-You too Leon!
Jesus is always amazing. He explains everything I need to know and takes his time to help me understand why and not just throw prices at me. He provides excellent customer service.
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