From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.
My experience of having Kerry for my sales person was 10+++. He was much more like a consultant, always working to get the vehicle I desired in the color, the features, and at a price I could afford (even when I made last minute changes -his answer ‘we will make it happen’. This is the 3rd car we have purchased from this dealership in the last 4 years. Kerry will definitely keep us coming back. He answered all my questions and always with a smile even if I had ask it 3x before. With our other vehicles, I have always used Roberts at Platte ity and will continue. Anyone is welcome to contact me and I will be happy to share my appreciation for Kerry and staff. Yea GM team! Jolene Price
Excellent people providing excellent service. The sales floor and the shop are impeccably maintained. The service in guaranteed. If it's not done right, they take care of it! The dealership is also deeply rooted and invested in the community.
Hats off to Bobby McMullen and Vissan Nissan for the great turn around in getting my vehicle. I love it very much. Been doing business with Bobby and Vission Nissan for years. Great customer service. Bobby looked out for the way I travel and its a smooth ride and handles the road very well! You all especially Bobby Mcmullen will always get business. I will refer anyone I know looking for a new /used vehicle to VISSAN NISSAN.
What a great group of local people. Talked with Chase and bought a used Mazda 6 from him. During the sale they had the carfax and shop diagnostics for the car I wanted and used cars under 100,000 have warranties. The low to no pressure approach works with me. Talked with the owner after the sale and he is just a good Montana guy. I finally found a car dealer in Missoula WITHOUT the slick, phoney, tie wearing salesman.
Todd Rust does a fantastic Job! Always keeps me informed upfront as to repairs and cost as well as time frame for completion. Everyone I have dealt with at Karl Tyler goes above and beyond! The multi-point inspections as well as a nice clean vehicle are a welcome bonus. I would recommend them to anyone, and have for vehicle purchase and product support
Always an excellent experience when I stop by this dealership. On this trip I was getting a routine service and a recall taken care of. They had a big barbecue and welcomed everyone who came in to join. It was delicious and fun to visit with my fellow Chevy friends!
Grabiak had my vehicle 2 weeks. When I drove 25 mi to take it in, the key fob buttons were not working. Replaced max amt of computer components. Car fixed? Went to pick up, wouldn't start. Battery dead. Not their fault even though the battery was fine when I drove it in. Hed to buy new battery. Not at Grabiaks, I wouldn't. Never going there again. Same for my son and his family and friends.
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
Mike at the service desk is excellent! only promises what he can deliver. if he tells you your car will be ready in 1 hour it will be. I find the prices for service fair & comparable to other facilities.
Came here for a door handle replacement and was quoted 400 dollars at gunn nissan but came here and Dustin and the crew were able to do it for 150 dollars. The staff was friendly and prompt to get the issue resolved. I would definitely reccomend this dealership to anyone having issues with there nissan. And look forward to doing business with them in the future
My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.
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