Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
Amazing buying experience. The management and dealer are the best. I got exactly what I needed for my trade in so my monthly payments would be within my budget. Bottom line, if you are looking to purchase a vehicle, this is the place to go.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
I needed a car very badly but wasn't ready for one because i never imagined i could get what i actually wanted! Then a deer changed all that. My Dad suggested we go to Crivelli's because he always has a great experience with them every time he brings in work vehicles.
In the age of huge car sales 'monopolies' in the it's nice to have a dealer that will listen to you and what you want and need from a vehicle and make you feel like your car purchase is the most important one! You can always find the same people to help you and are genuinely glad to help you with any problems or questions! You do not get lost in the shuffle here!
Michael Crivelli searched and found me my perfect car, my Subaru Crosstrek! It is just what i wanted and he made it a reality.
Michael Crivelli and his team are always available with after-purchase care, too! I've had questions, lost my keys in the recycling, gotten a little dent and needed maintenance advice. I never doubt they can solve any problem i may encounter, and with a fabulous attitude and smile!
Thankyou Michael for your great service !
Brad has helped us with two straight very reasonable leases (2014 Cruz, 2017 Trax). He's been nothing but professional, friendly, and helpful. He even went out of his way to help get an upgrade on our current Trax, without a price increase.
My family have been die-hard Chevy drivers for decades. Classic Chevy has made it easy for my family and me to keep that lineage going.
I had a good experience at Northstar Chevrolet. I went in for an oil change, and a rubbing noise. They could not find the rubbing rubbing noise so the manager and the mechanic went with me for a test drive which then I did not hear the rubbing noise anymore so what they were doing must have fixed it.
When your salesman gets on the phone to GM Financial, and convinces them to bump us up a credit tier to get me in the payment range I wanted... That's outstanding service, thank you Aaron for going above and beyond to earn a customer for life.
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