Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
I had the pleasure of Dealing with the team at the berglund used car on Williamson road last month. Walked away with a Jeep that my wife loves. A big shout out for Mike StClair for his help and kindness with my wife that doesn't speak English. Great job and thanks
Loved this delership and everyone you walk by was very nice, Katrinia my salsperson did a great job, For a couple of daya I was a little worried until i check reviews on the car I bought and check ratings against other vechicle. I then felt good about buying this car and I love driving it. Its so beautiful
Jim Walker is a true professional and a pleasure to work...
by Frankinspace from DealerRater.com
November 30, 2018
Jim Walker is a true professional and a pleasure to work with. We are having a very positive experience. Jim went "above and beyond" to get us exactly what we wanted. I will definitely be back next time I buy a car because of how well Jim treated me.
by Henry Phifer & Karen Hill from Salem, Virginia
October 26, 2018
Emma Rodriguez was the best. There aren’t enough words to express how gracious, courteous and helpful she was throughout our entire experience. Duncan Suzuki with Emma Rodriguez have customers for life!!!
Somehow there has been a review posted by supposedly me... This is NOT the case... I have known the general manager of this dealership most of my life... the sales process was easy, the salesman was a Delight to work with. He went above and beyond to try to get the car financed... We worked out a compromise that I would guarantee the vast majority of dealerships would not work out... this is an excellent dealership and people to deal with from MY experience...ANYONE who States or posts otherwise... Whether REAL or to elicit a reaction... Has never dealt with this dealership or has an axe to grind... The customer service was excellent... We were treated with respect and honesty up front... From beginning to end... I have no issues recommending the dealership to anyone... if you need a dealer that is willing to work and go the extra mile and truly earn your business... This is the one
I was looking for a vehicle that was not typically found oat dealerships in this area and the salesman did extensive searching to locate what I indicated I was searching for. He provided me with multiple choices that reflected what I had said was important. He worked diligently to determine which of the vehicles that the dealership could obtain. He was very professional during the entire process.
They are ALWAYS the best to deal with. I will never go to another dealership again. Thank you for being the best.
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