It???s beginning to look a lot like Christmas around here!
by MBMyers from DealerRater.com
December 2, 2018
I didn???t expect to get to trade in a car I just bought a year ago but it happened at Toyota of Cleveland. My sales rep, Matt, went above and beyond to make this happen for me. I appreciate him and his hard work. He negotiated with me until he found a price/payment I could handle. I feel blessed. Thank you Toyota of Cleveland and especially Matt. You did a great job!!! Monica B Myers Brand New 2019 Toyota Camry Owner/Lover.
I have rated Toyota of Cleveland 5 stars because salesman Mason Pittman, sales manager Mike Covington, finance manager Alfred Polk aanndd everyone involved the were FANTASTIC at helping me obtain exactly what I was looking for!!
Mileage check for fuel reimbursement program was quick and easy by phone. We live 45 minutes away and have had our Soul since it was new in 2012. Being able to continue to take advantage of the mileage reimbursement with a verification and submission process this simple and without the drive is very much appreciated. Thanks Kia of Chattanooga.
This was our 2nd car from Capital and Alicia Normand our sales person. I don???t have the words to express our satisfaction that we had with both sales. They worked to get us the deal WE wanted. Been buying cars a long time at different places but this place is it for us we will be back, thank you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I bought my 2015 Jeep Grand Cherokee Limited from my local dealership. Recently I caught them NOT doing the servicing I was paying for. I decided to give them one last chance, so I brought my Jeep into them for my required service. They quickly informed me of the following: They told me that I needed servicing on my front & rear differentials; a new cabin air filter and fuel injector cleaning. They quoted me $800.00 for all the work. I declined to have them do any of their quoted repairs...and I agreed to pay them for the $39.00 oil change that they had already done. My next phone call was to L&M Motors. Jimmy Cain the Service Mgr. was very understanding and offered to check out my concerns, and my extended warranty. This morning, I had L&M Motors go over all the repairs my former dealership had told me I needed. L&M took my Jeep in right away, and within an hour...their mechanics checked my front & rear differentials, my cabin air filter and told me ALL were NOT in need of any servicing, and no issues were found on a general inspection. There wasn't even a charge to check & inspect these items ! Where Do You Think I'm Taking My 2015 Jeep Grand Cherokee Limited to for Service & Repairs from NOW ON !!!
Reed Morgan was so very understanding in the needs of getting my car repaired. He discovered that what needed to be repaired was still under warranty. Every where else I called gave me the run around but he was on top of things. He gave me all the information I need in order to have my car towed to Integrity Chevrolet. He called when the car got there to go over things with me. And Reed had my car ready way ahead of schedule. For this I am forever grateful. Best place to go. This is someone who wants to make sure his customers know and understand things before and after the work is done. I will be using this place for now one for anything that is still under warranty. Thanks so much for all your help. Keep up the good work. It's greatly appreciated.
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