I dealt with Kevin in service for the first time ever and he was super easy to work with, very commutative and in fact based upon this interaction I will be using this dealership over the one I am currently using.
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
I travel in my Ram trucks all over the west coast for business. YOU WILL NOT FIND A BETTER SERVICE DEPT.
Always on time, courteous, and understanding of the fact that when my trucks are not working, Its a problem for me. You will not be sorry you chose this dealership for service.
Love my new truck.
by Chris from Fort Ripley MN
January 7, 2019
I had a dodge nitro for 10 years and wanted something compact like it without buying an suv. Fell in love with the Colorado’s and bought one. I have only had it a couple of days and it’s great!!!
Greg was great, understanding and helpful. My charger broke down on Sunday and my warranty didn’t cover my repair, he helped me find a discount. Which saved me a little money.
Too many problems within two years.
by Dissatisfied Consumer from Someplace, Tn
December 11, 2018
Cost nearly $1,000 to fix the ignition switch within the 1st two years. Of course it was not covered in the warranty. Cost another $800 within the first 13 months which was not covered. They rotated the tires and messed up the computer for them. The car was showing low tire pressure on the wrong tires every single time. I would not recommend this truck to no one!!
The dealer contacted me the next day and answered all my questions without being pushy. Great Service.
Great working truck for city, ranch, and family
by vikingo from McAllen, TX
November 14, 2018
This truck was purchased used. Maintenance was easy and manageable. 4x4 package paid of at the ranch and at the beach on multiple occassions. Although a 'smaller' truck the Crew Cab package made it easy for all four of us to travel and work in the truck without any issues. This is a great work truck that allows you to get the job done without paying an extra 20k for the bigger versions. Love this truck. I am selling it now only because we got a great deal on the next one. I will probably consider buying this for the boys when they get old enough to drive.
I drive the extra 50 miles to take my vehicle to John L Sullivan because i know they will take care of my car like its their own. They pay attention to detail while other surrounding dealership rather pay attention to Turnover. John L Sullivan treats all their customers like family and have always made things right. They are my go-to for purchase and service. Thank you for always treating Me like family!!!
by paperboy from savannah, ga
January 6, 2019
the 8 speed transmission is flawed, major shudder/vibration issues that have mine in the "lemon" category. 4 trips to the dealer for repair and no solution in sight. Come to find out this issue has been chronic for years with 8 speeds and GM still cannot address. Sorry I bought this vehicle.
Steve the service writer was very helpful and knowledgeable Brian, however at the parts counter was absolutely amazing I had a problem........he solved the issue quickly Then drove the part to my house personally......unbelievable service
Impressive Midsize Truck
by Coldshot60 from st louis mo
January 3, 2019
This is my first midsize truck and i am quite impressed. I have always owned full size trucks for the power and towing. With the v6 engine this smaller but capable truck does the job very well and the gas mileage is great 24 HI way 19 city You do give up some space in the bed and the cab but I feel the performance more than makes up for it Plus a great entertainment system back up camera easy to read gauges and one quite smooth ride
I continue to bring my 2014 Chevrolet Silverado Z71 in for my regular matainence oil change, filter & tire rotation. The service center is very comfortable & has many options to suit your needs if you have to wait for your vehicle! I have to say I have been one of the LUCKY owners of a 2014 Sivlerado Z71 to NOT have any major repair issues on my truck as others I have heard about!
Mo ma's little big truck
by Royboy from Arlington Ia.
December 9, 2018
My wife used to have a H3, I sold it and was in the dog house , since GM no longer builds the H3 any more I got her the next best thing , the Z71 crew cab. She loves it with a 3 inch left kit, the truck still handles great and I won't worry about her in the winter time driving snow ice packed roads.
Extremely pleasant all around experience, from scheduling the appointment, automatic reminders, and willingness to understand and serve the customer best. If anything may be improved, I believe there are too many notifications and calls to remind one about the upcoming appointment, and too much after, for feedback. If a survey is completed, an additional call is overdoing it.
Grest style and ability
by Wild fan from Albertville, MN
November 26, 2018
Perfect for someone who doesnt want the full size of a Silverado, but still wants to feel like they are in a truck. This truck is great in the minnesota winters
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