This was our 2nd car from Capital and Alicia Normand our sales person. I don???t have the words to express our satisfaction that we had with both sales. They worked to get us the deal WE wanted. Been buying cars a long time at different places but this place is it for us we will be back, thank you!
It???s beginning to look a lot like Christmas around here!
by MBMyers from DealerRater.com
December 4, 2018
I didn???t expect to get to trade in a car I just bought a year ago but it happened at Toyota of Cleveland. My sales rep, Matt, went above and beyond to make this happen for me. I appreciate him and his hard work. He negotiated with me until he found a price/payment I could handle. I feel blessed. Thank you Toyota of Cleveland and especially Matt. You did a great job!!! Monica B Myers Brand New 2019 Toyota Camry Owner/Lover.
I have rated Toyota of Cleveland 5 stars because salesman Mason Pittman, sales manager Mike Covington, finance manager Alfred Polk aanndd everyone involved the were FANTASTIC at helping me obtain exactly what I was looking for!!
Reed Morgan was so very understanding in the needs of getting my car repaired. He discovered that what needed to be repaired was still under warranty. Every where else I called gave me the run around but he was on top of things. He gave me all the information I need in order to have my car towed to Integrity Chevrolet. He called when the car got there to go over things with me. And Reed had my car ready way ahead of schedule. For this I am forever grateful. Best place to go. This is someone who wants to make sure his customers know and understand things before and after the work is done. I will be using this place for now one for anything that is still under warranty. Thanks so much for all your help. Keep up the good work. It's greatly appreciated.
Had to get the A/C repaired. I am impressed how awesome Chris and Eric handled everything. This dealership has been taking care of my 2014 Silverado in the best way possible. Always a pleasure . Exceptional service overall. Thanks
This was the absolute best car buying experience we have ever had. Our salesperson, Taylor Alton was amazing, he was so knowledgeable, professional and courteous. He made sure we had ALL our questions answered for our decision making. We decided within the hour and had it written all up shortly after that. Everyone, we came in contact with was awesome. As corny as this may sound, though it's the absolute truth, it felt like we had new friends when we left there. It will be a pleasure to go back and get our servicing done!! What a Pleasure!
Service Department is always friendly and aware of your cars needs. Waiting room is stocked with snacks, drinks, WiFi, TV, magazines, ect. Time frame quoted is typically accurate and if longer is needed they communicate before the initial time frame has expired.
Excellent service and great help from Dustin Mullins .had a great experience and would recommend that you try out MTV Hyundai for your next car purchase
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