I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
I was currently in the market for a new truck and Schepel had just what i wanted but pricing was fluctuating due to rebates. Everything aligned and truck was right were i wanted it so i pulled the trigger. Steve and Bill were great and gave me what i wanted for my trade and got me in the new truck. My wife, toddler, and 2 month old tagged along that day and they did what they could to make the process as streamline as possible. I would definenitely recommend Schepel to others and will continue business here!
After the service engine light lit & checking with On-Star, I was advised of an emission system issue. When I took the still under warranty vehicle to the Dealership Service Dept., I was advised the vehicle was unsafe to drive. Lisa the Service Advisor was told of our scheduled out-of-state trip. she advised me the replacement required, the wiring harness may take weeks to receive and install. The Dealership went out of its way to provide a loaner and our original p[ans did not have to be altered. In total the problem took 19 days to correct. Lisa called and kept me informed as to the repair progress thru-out the period and reassuring me that everything was taken care of and the vehicle would be ready upon our return. It was ready for pick-up on our return with just a couple signatures required. This was the fourth SUV I'd purchased from Mike Anderson and service like this is the reason I will keep going back.
Calvin took great care of my vehicle. Great service.
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