I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
Too many problems within two years.
by Dissatisfied Consumer from Someplace, Tn
December 11, 2018
Cost nearly $1,000 to fix the ignition switch within the 1st two years. Of course it was not covered in the warranty. Cost another $800 within the first 13 months which was not covered. They rotated the tires and messed up the computer for them. The car was showing low tire pressure on the wrong tires every single time. I would not recommend this truck to no one!!
Let me start off by saying everyone there is friendly and I feel like I got a good deal on a used 2017 Jeep Wrangler I purchased there. Now the part that made me upset was at the very end of my experience there. They pride themselves on there Seth Wadley promise. Things like free oil changes for life and life on engine. That’s all real nice but when they brought me out to my new Jeep so I can drive off in it and be proud of my new purchase, I noticed it setting in the same place it was when I test drove it earlier that day. The car was dirty on the out side and was setting on empty. I asked why and they said we don’t wash or fill up the tanks on there used vehicles. My salesman did try give me cash for gas once I started getting upset but I did not take it. The fact that they took me out to my new Jeep filthy and on empty and think that is fine. So if you buy a used $35k there they want you to drive it off the lot dirty and on empty. When I buy a new vehicle the first two places I don’t want to stop leaving the dealership is a car wash and a gas station. Very disappointed with this dealership. Won’t be back. They lost my business over $40.
comfy ride, has the get up and go when you need it
by Mary Jane from ga
January 1, 2019
I like my 2017 Colorado. only thing, they can't fix the shudder. I have taken it 6 times. they think that I'm going to trade it. I want my truck fixed!
Shawn was enthusiastic & great to work with! We spent a lot of time there on a Saturday. Facilities are clean & they are generous with the cookies & popcorn!
You had us at hello...
by coachterri from North Stonington, CT
November 19, 2018
From the moment we arrived (used the clean bathrooms), we knew this dealer was professional.
They are experts in Chevy.
While I’m used to all the typical tactics that car salesman try, I didn’t find that here.
As most consumers today are knowledgeable, we knew what we wanted, and all the prices were right in line with market values.
Overall, it was an excellent experience.
Everyone was very pleasant! The entire buying process was relaxed and we did not feel pressured at all! Steven took his time helping us find the right car for our needs.
Will never buy a Chevy Colorado again!
by Boughtapieceofcrap from Kansas City, KS
December 18, 2018
I will never buy again, nor do I recommend it to anyone. My remote start will not heat up the truck sufficiently. After complaining about the defroster not getting hot, I was told it takes 40 min for that to happen. So if you live anywhere where the temp gets below 32 this piece of junk will not defrost or thaw out! Only buy if you can store in garage!
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
In the year of 2017 looking to buy a new Malibu LT car the color was
Various.The processing buying the
Car took alittle while because there was a responsible and caring saleman.He also gave good advice
in buying a car that i gladly took
Because of the above chartertics he
showed me Iam preparing myself
to buy a 2018 enquinox LT.
Thank you Mr. David Boudreaux
See You Soon From Ms.Judy Dorsey
Very capable and comfortable mid size pickup
by Ed Gritay from Pittsburgh, pa
November 17, 2018
I love the mileage as a daily driver... average about 25. Highest highway trip netted 34.7 mph. I also like that the truck tows my 26' travel trailer well. Very well equipped all around d good truck.
Grabiak had my vehicle 2 weeks. When I drove 25 mi to take it in, the key fob buttons were not working. Replaced max amt of computer components. Car fixed? Went to pick up, wouldn't start. Battery dead. Not their fault even though the battery was fine when I drove it in. Hed to buy new battery. Not at Grabiaks, I wouldn't. Never going there again. Same for my son and his family and friends.
Nicest vehicle I have own to date
by Brent cook from Allen MI
October 29, 2018
The truck met all what I was looking for in a truck and then some I’ve only owned it for three days but I am really enjoying it meets everything that I need in the family likes it and it’s comfortable and sharp looking
My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.
Colorado Duramax Diesel
by Mark from Colorado Springs
October 15, 2018
I currently have 24k miles, and have owned it almost 2 years and have been trouble free and very reliable. The turbo diesel will zip up the Colorado (state) mtn passes like nothing while pulling my camping trailer. The mpg is pretty amazing as well, I get over 31 mpg when driving interstate and no hauling. Did I mentions its gorgeous appearance gets me compliments regularly? Very pleased! :)
Professional staff, fast responses, great service!
by Mark Louden from Gilbert, AZ
June 30, 2018
I just want to say sales manager Chris Bowman was great to deal with from beginning till end. When I inquired about a Hyundai Tucson he was straight to the point, negotiated fairly, and is a "true professional". As I use to work at a car dealership myself, these guys are the real deal, are down to earth, and organized. You won't get the traditional run around from Chris and Manny.
Grest style and ability
by Wild fan from Albertville, MN
November 26, 2018
Perfect for someone who doesnt want the full size of a Silverado, but still wants to feel like they are in a truck. This truck is great in the minnesota winters
I had the pleasure of working with David Baranauskas, he was so knowledgeable, patient, and was a pleasure to work with. I will recommend him to all my friends and family.
by paperboy from savannah, ga
January 6, 2019
the 8 speed transmission is flawed, major shudder/vibration issues that have mine in the "lemon" category. 4 trips to the dealer for repair and no solution in sight. Come to find out this issue has been chronic for years with 8 speeds and GM still cannot address. Sorry I bought this vehicle.
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
Best truck i have owned so far
by email@example.com from REVLOC,PA
January 7, 2019
I have owned over 20 trucks in my life so far and this truck is so far the most rugged and yet most comfortable one i have had,,it fits in my garage even with the zr2 off road package
Best place to buy a car. Staff is great and they make the car buying experience something to look forward to. I would recommend to anyone of my friends and family.
Mo ma's little big truck
by Royboy from Arlington Ia.
December 9, 2018
My wife used to have a H3, I sold it and was in the dog house , since GM no longer builds the H3 any more I got her the next best thing , the Z71 crew cab. She loves it with a 3 inch left kit, the truck still handles great and I won't worry about her in the winter time driving snow ice packed roads.
Customer service was outstanding. No pressure at all from Scott, Phillip or Robert. Easy process and they met my purchasing requirements. Definitely recommend stopping by and speaking to them if you???re in the market. I already miss my Jeep Wrangler but the Cherokee is a great alternative.
Nice truck but engine light problems
by JG from WilliamsburgWi, VA
December 11, 2018
Truck cuts off during idle. Oxygen codes all throw codes. They can't find the problem. Love the truck perfect size and power. This is our main vehicle.
Mike at the service desk is excellent! only promises what he can deliver. if he tells you your car will be ready in 1 hour it will be. I find the prices for service fair & comparable to other facilities.
Impressive Midsize Truck
by Coldshot60 from st louis mo
January 3, 2019
This is my first midsize truck and i am quite impressed. I have always owned full size trucks for the power and towing. With the v6 engine this smaller but capable truck does the job very well and the gas mileage is great 24 HI way 19 city You do give up some space in the bed and the cab but I feel the performance more than makes up for it Plus a great entertainment system back up camera easy to read gauges and one quite smooth ride
My husband drove volvos for years and sold his last one a few months ago. we purchased a different car and right from the start had problems - it was NOT a volvo and the dealership was NOT helpful and ultimately I suggested we trade for a volvo v60. he said he did not want the hassle. I said I would do it. so I drove to volvo on a saturday afternoon, had the pleasure of working with Ralph D'Angelo and Matt Anderson, and at the end of the day drove the car, the pre-owned nifty volvo v60 home! it could not have been easier, it could not have been more pleasant - everyone at this dealership was fantastic, professional, dedicated to getting us in the right car and making the trade happen that day. no angst, no dickering... good questions and conversation and a fabulous car at the end of the day. I cannot recommend Ralph and his team highly enough. thank you.
August 19, 2018
Good truck so far has plenty of power. Gets an average of 29 mpg and I drive (spirited), I could easily see people getting low 30's. It does have a bit of turbo lag. The only thing I found I don't like is the lack of a CD player. The transmission doesn't down shift going up hills or accelerating unless it's in a real bind. Diesels like to bring and this one is no different than my 05 GMC dually duramax. I would but another one. And recommend it family and friends.
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