We drove 455 miles to purchase our 2018 2500hd. Staff was excellent. Service was great. Finance was a little tricky with my excellent credit the intrestent rate they offered was high but we did come to an agreement. Salesman was great and had everything prepared upon arrival. Overall excellent place.
Though we did not purchase a used car from University Kia, we were so pleased with Amber in the way we were treated, and her deep product knowledge. She answered our questions with clarity, and in so many ways understood our needs. Had our plans not changed, we would have made a purchase. My wife and I look forward to doing business in the future.
I had a slight problem with the side steps for this truck but once it was brought to the attention of my salesman, Darren, it was dealt with and resolved promptly. I am very happy with my experience with Stan McNabb Chevrolet and would highly recommend them to anyone looking to buy a new or used car or truck. Ask for Darren. He will treat you right.
It only took a few hours for us to purchase this vehicle once we chose what we wanted. Quick and easy. They showed us our minimum option. And asked us what we would like to spend. And showed us are choices.
The Lyon's team always goes above and beyond to exceed my expectations. They do great work in their service department, my truck always comes back washed and vacuumed, and they are always smiling and going the extra mile. I will never buy anywhere else.
Overall very satisfied with our salesman Mr. Lewis and our vehicle purchases. Because I have purchased two vehicles in one year, I was able to observe something twice. The buyer is the customer, and observed two things that could really enhance a customers experience. When someone comes into the office hospitality goes a long way. Offer your customers something to drink and popcorn, the machines were visible. Don't assume the customer knows it is open to them.
One more thing, on my latest purchase we immediately left the lot to go to the gas station,, we was on 'E'. Small things like that could enhance the experience. We will come back and we will continue to spread the word about your dealership. Thanks
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