Casey King is AMAZING!! Not only did she help me but she turly went above and beyond all she did for me 2day, had to bring my baby in that I bought from y’all for some services and Casey was there to help and make everything a smooth process for me! She even got me something fun to “play” in while waiting for my baby to be fixed she tried find out everything possible to save me some money and was just truly an awesome and AMAZING woman!! Will be working with her from now on for any needs I have!
by paperboy from savannah, ga
January 6, 2019
the 8 speed transmission is flawed, major shudder/vibration issues that have mine in the "lemon" category. 4 trips to the dealer for repair and no solution in sight. Come to find out this issue has been chronic for years with 8 speeds and GM still cannot address. Sorry I bought this vehicle.
Been shopping for over a month trying to find a good Diesel truck. Looked at junk ALL month. Finally, I came across this truck at Inline Auto. Met all my expectations. The truck was well taken care of. No rust much to our surprise. Very happy with Edgar and the Sales Team.
.2000 miles would not start
by Rich J from Forked River NJ
August 7, 2018
Vehicle is very nice,styling looks paint etc..Only after 2000 miles vehicle would not start.Turned key ,vehicle would not crank over,all lights came on an key would not come out of ignition.Had car towed to dealer who stated battery was low and that cause vehicle computer to shut down.Vehicle was repaired and I hope this solved the problem.Afraid to take car far if it happens again.
The employees are very friendly people. They work with you to make sure you get what you want. I will be coming here from now on.
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Too many problems within two years.
by Dissatisfied Consumer from Someplace, Tn
December 11, 2018
Cost nearly $1,000 to fix the ignition switch within the 1st two years. Of course it was not covered in the warranty. Cost another $800 within the first 13 months which was not covered. They rotated the tires and messed up the computer for them. The car was showing low tire pressure on the wrong tires every single time. I would not recommend this truck to no one!!
My wife used to have a H3, I sold it and was in the dog house , since GM no longer builds the H3 any more I got her the next best thing , the Z71 crew cab. She loves it with a 3 inch left kit, the truck still handles great and I won't worry about her in the winter time driving snow ice packed roads.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Impressive Midsize Truck
by Coldshot60 from st louis mo
January 3, 2019
This is my first midsize truck and i am quite impressed. I have always owned full size trucks for the power and towing. With the v6 engine this smaller but capable truck does the job very well and the gas mileage is great 24 HI way 19 city You do give up some space in the bed and the cab but I feel the performance more than makes up for it Plus a great entertainment system back up camera easy to read gauges and one quite smooth ride
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
You had us at hello...
by coachterri from North Stonington, CT
November 19, 2018
From the moment we arrived (used the clean bathrooms), we knew this dealer was professional.
They are experts in Chevy.
While I’m used to all the typical tactics that car salesman try, I didn’t find that here.
As most consumers today are knowledgeable, we knew what we wanted, and all the prices were right in line with market values.
Overall, it was an excellent experience.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Nicest vehicle I have own to date
by Brent cook from Allen MI
October 29, 2018
The truck met all what I was looking for in a truck and then some I’ve only owned it for three days but I am really enjoying it meets everything that I need in the family likes it and it’s comfortable and sharp looking
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Tons of fun
by Mike1460 from Philadelphia pa
January 1, 2019
Drives great and love the options . It has everything woody the great was a lily wilder for my fat xxx and the seat belt connection was a little longer
Just purchased a used vehicle from Tyler. The whole process was very pleasant, quick, and hassle free. Tyler arranged delivery to my door, and met me in person to conclude the paperwork. He was very courteous, professional, and a pleasure to work with. Would not hesitate to work with him again.
Easiest Car Dealership to deal with.
by Gman from Torrington CT
December 26, 2018
Looks great, very comfortable truck to drive. Can't wait to take it home. Salesman made me feel right at home and I felt very comfortable working with him.
Had an excellent experience with the purchase of my 2015 Tahoe Matthews motors has been nothing but accommodating to me in repairs to the vehicle ... so far so good thank you!
August 19, 2018
Good truck so far has plenty of power. Gets an average of 29 mpg and I drive (spirited), I could easily see people getting low 30's. It does have a bit of turbo lag. The only thing I found I don't like is the lack of a CD player. The transmission doesn't down shift going up hills or accelerating unless it's in a real bind. Diesels like to bring and this one is no different than my 05 GMC dually duramax. I would but another one. And recommend it family and friends.
I initiated contact on a particular vehicle and was promptly answered in a very professional manner. Never felt pressured in any way. The vehicle was displayed in great detail. I feel that Boris would be a fine person to do business with.
by Ricmcc from Manitoba, Canada
November 24, 2018
Plenty of leg room, easy driving 4 cyl. 5 speed. Best vehicle I have ever owned since started driving 1963... great gas milage , 32mph on highway, mid 20s local. 280 kms and spent less than a $1000 on parts, not including tires... Very happy with last 14.5 yrs of service...
My situation is probably unique, but I filled out an online form requesting they help me look for a 2009 Honda Fit. I submitted it on Wednesday, heard from Jay (salesman extraordinaire!) that night, and then by Friday, drove home with the exact car I asked for. That goes to show that University Ford is willing to move fast to get you in the car you want. They're also diligent about checking email and online request forms, so for those of us who deal best in the "virtual world," that's a major plus. They made the entire buying process as straight forward and painless as possible. Just an all around positive experience. I highly recommend dropping in to see Jay and the rest of the team (it's a small operation, which is also a plus in my book). I will definitely recommend them to friends and use them again someday.
Will never buy a Chevy Colorado again!
by Boughtapieceofcrap from Kansas City, KS
December 18, 2018
I will never buy again, nor do I recommend it to anyone. My remote start will not heat up the truck sufficiently. After complaining about the defroster not getting hot, I was told it takes 40 min for that to happen. So if you live anywhere where the temp gets below 32 this piece of junk will not defrost or thaw out! Only buy if you can store in garage!
Thank you Universal for being so flexible and being able to fit my car in for service on the same day AND also fix it so I could pick it up that day!! I have dealt with a lot of dealerships and I have never had a negative experience with you all. I appreciate all of you and your customer service each and every time I visit.
Grest style and ability
by Wild fan from Albertville, MN
November 26, 2018
Perfect for someone who doesnt want the full size of a Silverado, but still wants to feel like they are in a truck. This truck is great in the minnesota winters
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