The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
The person I talked to was very interested in helping me get a vehicle but understood when I said that their location was inconvenient. He even offered to transfer a vehicle to my home to try it out. Very nice person. I refused at the time of my conversation because I had an appointment to discuss another vehicle in my area. I will consider this dealership in the future and will make arrangements to travel to their dealership some day. Lee
Fredericktown Chevrolet did everything that they could possibly do to get me the best deal, they went above and beyond and did a great job helping me understand every thing as well. Great experience! You can tell they care about their customers by the effort they put in.
Went on a Saturday to look at a car guy said can't help me, went back Monday with my dad and a print out another guy helped. The car had a taillight out. Asked if they would replace it they wouldn't. Said it is as is . All in all it was ok
Based on Jim Jarvis??? other reviews, I called to get additional information about a used truck. He confirmed it was still available and also emailed me some additional details. I told him I???d like to come see the truck but it would be the next day. He said he was going to be off but he referred me to Seth Poland. The truck was as described and the buying process was quick and easy. No high pressure by the sales or finance areas. I highly recommend Jim, Seth and Mike Fawcett. I was able to purchase a high quality used truck at a great price. It was definitely worth the hour and a half drive!
Purchased a new vehicle last year, had all maintenance done since at this facility with no problems at all. Everything has went smooth for me and I would recommend them to anyone looking to purchase a vehicle.
Andy was very helpful. He communicated well with me while I was out of town. This made the buying experience painless. When I finally came in to test drive the truck and have it checked out a minor problem was found. Andy and his staff quickly found the parts locally and made the repair so I could still pick it up the same day. Friendly folks that I would buy from again.
I have purchased my last two vehicles here and the quality of service is unsurpassed. The service department staff calls me by name when I go in and they never try to tell me something is wrong that isn't. fair and friendly service always and will continue to return time and time again.
Plan was to test drive car. I arrived and met with Birdie Baum who was super nice and very professional. She explained process took me to see the car and went for test drive. She told me the features for the 2016 Ford Escape and even showed me the back up camera. This has been a super experience and i would recommend Coming to Mathews for a new or used car. I suggest you see Birdie Baum she's excellent everyone is super nice. Thank you for everything.
I drove quite a ways because I couldn't find anything near the price they were asking. They were nice and I even got them to take off a little more. Easy process.
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