We have been to this establishment twice. And we can???t say enough great things about the staff!! Awesome people to work with. Everyone makes you feel welcomed and like family. We will recommend to our family and friends. And we will be going back for future vehicles. Thank you thank you.
As an airman in a new area, and a kid right out of High School, this dealership and Mr. Doyle were SUPER helpful. They were very honest with me and had patience with me being far away and taking some time to close the deal. Mr. Doyle was very responsive to texts and calls and went above and beyond multiple times to get more info and pictures of the car for me. I couldn???t be happier with my first car buying experience.
We drove from Salem (>200 miles away) to check out a vehicle at Sherrell. We were a little nervous driving so far to look at a vehicle but Luis, Dave, Tyler, and Connie were all so kind and took extremely good care of us! The other reviews about them treating their customers like family is so true! Although we're from Salem, we're telling everyone we know who is in the market for a car about Sherrell... They made it the absolute easiest car buying experience we've ever had. They also made driving every mile to get there completely worth it! Thanks you guys! We'll be back!
I have went to these guys twice and both times I have been not let down. I highly recommend this business and Jesse and Fabian always give me great service. They have a great selection with even better prices. I appreciate them so much.
I brought in a used vehicle I just purchased knowing it had some issues with it. Brian understood right off the bad that I wasn???t trying to drop a bunch of money into it. He did however tell me everything that was wrong with it and cleared up some issues about what I ???thought??? was wrong with it. Anyways, I got all the work I needed done and didn???t break the bank and I felt super comfortable and happy as my car just feels a lot better than when I picked it up. Also I haven???t really met someone his age who is as professional! 5 stars I???ll be back.
I just bought my dream car from Archibald’s and they made the process so easy!!! I am so turned off by high pressured sales and they are so easy-going and down to Earth! I feel like the sales team is there to assist you and not to force you to buy something!!! I hope to have my car for a few years but I definitely will be going back!!!
Sean Sapp was very friendly, patient, and knowledgeable. He worked very hard to work with our requests and helpful to suggest alternatives that would work for us. We appreciate the low pressure. Once we decided the process went fast
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