So my wife, and I went to Weisner on a Saturday looking for a new car. I was still in the car with a bad back, but my daughter was with us and she was helping my wife. They started walking around and looking at cars as a sales man named Jason Burrow, who came out and was just so friendly. Jason asked them what they wanted and right off the bat he went to work. He was straightforward, professional and even added a little bit of laughter and comedy to the process. We were in and out in just a few hours with a new car! I really enjoyed working with him, and I will be back.
The unity of the managers and staff is excellent I needed extra help with my car and Richard and David the managers explained in detail what needed to be done. Joan in the Service Dept. did an excellent job in getting my car repaired. Thank you Thank you. Thank you. Mamastrong
While I ultimately went another direction, I appreciate the time taken by the team at Team Dodge in Huntsville. I requested pricing on an in stock unit and received the requested information promptly. We were unable to come together on pricing but they were upfront on the price they wouldn't go below as they felt they didn't need to discount any further to sell the unit. They didn't waste my time or try to play any games with me and that is appreciated.
Rob Comstock has been an excellent help to us in regards to our new car purchase (both of them). We are very pleased with our new Rav4. We cannot thank everyone at Gullo enough for helping us exchange the Prius we originally purchased (which it turned out was not the right car for us) for the Rav4. Please thank Mitch Ericson for processing our paper work twice. Also, extend our thanks to Mr. Grice who spent a great deal of time going over all the features of the Rav4.
We went to Gullo because your on line customer service rating was four and a half stars. I am so glad we did. I'm not sure any other dealer would have been willing to exchange cars after purchase just to make a very short old lady feel comfortable and save while driving. I have responded to Toyota's survey and have let them know how great your dealership was to deal with.
Thank you again.
I have bought 2 vehicles. Had different things worked on. I never had to call before. Each time I was told to hold and he would check on my vehicle. I asked for a rental and never got a call back. He called on Friday finally and I told him I was flying out for a trip on Saturday. I was going to be gone for 10 days. They said they would pay for transportation to the airport. When I told them how much it was they said they couldn’t pay for that much. The truck magically was fixed by 5 that day. I think there is something fishy going on. As of right now truck is driving ok. I’ll keep you all posted.
I was very pleased with my service experience. Beverly was my service writer. She did an excellent job. I received a follow up call the next asking if my car was ok after my service. I will say I was shocked to get a call. The service dpt. has improved their customer service.
I???m always extremely nervous buying a car, it???s kind of like going to the dentist. Luckily when I showed up a wiesner Jason Burrows walked out. We hit it off immediately and got down to business. I told Jason what I wanted and he let me know if he could make it happen. He was straightforward, professional and even added a little bit of laughter to the process. We were in and out in just a few hours with a new car!
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