Sonny was informative and listened to us. We were happy with our deal, and Sonny took the time (after closing) to make sure my wife and I knew and understood the important features.
Colorado Duramax Diesel
by Mark from Colorado Springs
October 15, 2018
I currently have 24k miles, and have owned it almost 2 years and have been trouble free and very reliable. The turbo diesel will zip up the Colorado (state) mtn passes like nothing while pulling my camping trailer. The mpg is pretty amazing as well, I get over 31 mpg when driving interstate and no hauling. Did I mentions its gorgeous appearance gets me compliments regularly? Very pleased! :)
Outstanding service from Dana at the service counter,very receptive to me as a customer,great smile and full of energy.She is a asset to your dealership. Ed was the tech that serviced my infotainment system.He also treated me like I was important to him and spent endless times to get it working. he to is a asset to your dealership. At every turn he and Dana kept me updated on the progress. After there hard work and dedication to customers ,The work was over,the car was fixed,and another customer is satisfied!!!! Thank you John&Toni Collier, American by birth,a customer by choice.
by paperboy from savannah, ga
January 6, 2019
the 8 speed transmission is flawed, major shudder/vibration issues that have mine in the "lemon" category. 4 trips to the dealer for repair and no solution in sight. Come to find out this issue has been chronic for years with 8 speeds and GM still cannot address. Sorry I bought this vehicle.
From the moment we walked in the door, SK and the entire team were very helpful and informative. There was no pressure from the sales personnel which made us feel comfortable with them. We returned the next day to purchase the vehicle. We would highly recommend this dealer to anyone of our friends and will purchase from them again in the future.
Mo ma's little big truck
by Royboy from Arlington Ia.
December 9, 2018
My wife used to have a H3, I sold it and was in the dog house , since GM no longer builds the H3 any more I got her the next best thing , the Z71 crew cab. She loves it with a 3 inch left kit, the truck still handles great and I won't worry about her in the winter time driving snow ice packed roads.
The thought of having to go to a big dealership and spend all day negotiating the price and financing makes me sick to my stomach. I've had to do that to many times. Vehicle Clearing House and Rick are nothing like that. I came in to look at a particular car they had advertised and within an hour I was driving off the lot. They showed me all the reports and took me for a test drive and explained everything about the car. I completed a credit app and had my financing done in 30 minutes with one of the many credit unions they do business with. They even did all the tag transfer stuff on spot. love these guys.
Standard Bed Crew Cab Rocks!
by John V from Graham, WA
December 23, 2018
Takes a bit getting used to the extra length, but I'm more than happy with the vehicle and the dealership that sold it to me. Sunset Chevrolet in Sumner, WA., gave me just what I wanted and all that I needed in a Chevy Truck!
I would describe our recent purchase at Nick Nicholas Ford to be a pleasant experience. Our salesperson, Rex Adair, was very knowledgeable and was able to answer all of our questions and concerns. Making this experience more pleasant, was the fact there was no feeling of pressure involved.
comfy ride, has the get up and go when you need it
by Mary Jane from ga
January 1, 2019
I like my 2017 Colorado. only thing, they can't fix the shudder. I have taken it 6 times. they think that I'm going to trade it. I want my truck fixed!
After a week of looking for a used truck and coming up disappointed by the deceptive pictures online and non professional people we dealt with, we finally found a truck we liked online based on price and the pictures provided on the Plaza Chrysler Dodge website.
Although we live in Clearwater, we decided to take the 1.5 hour drive hoping the truck would be what we expected. The trip was worth it in SO many ways. Not only was the truck nicer in person but the sales woman, Christina Finch was such a refreshing pleasure to work with. No high pressure sales tactics. No trying to steer us into a higher priced truck. She could not have been nicer and more professional from the moment we arrived until we left, with the truck, 2.5 hours after thier normal 6pm closing time on a Saturday night. Mr. Orr was also so accomodating as he also remained to complete the paperwork in order for us to leave with the truck that evening.
The dealership itself was beautiful, clean and very professional. We are so glad we took the drive and would do it again in a heart beat if we are ever in the market for another vehicle.
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Impressive Midsize Truck
by Coldshot60 from st louis mo
January 3, 2019
This is my first midsize truck and i am quite impressed. I have always owned full size trucks for the power and towing. With the v6 engine this smaller but capable truck does the job very well and the gas mileage is great 24 HI way 19 city You do give up some space in the bed and the cab but I feel the performance more than makes up for it Plus a great entertainment system back up camera easy to read gauges and one quite smooth ride
Cost nearly $1,000 to fix the ignition switch within the 1st two years. Of course it was not covered in the warranty. Cost another $800 within the first 13 months which was not covered. They rotated the tires and messed up the computer for them. The car was showing low tire pressure on the wrong tires every single time. I would not recommend this truck to no one!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Grest style and ability
by Wild fan from Albertville, MN
November 26, 2018
Perfect for someone who doesnt want the full size of a Silverado, but still wants to feel like they are in a truck. This truck is great in the minnesota winters
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Style, Power, and Durability
by Coach from Baton Rouge
December 30, 2018
This truck not only has a classy body style for good looks, it is also powerful, durable, and reliable. Giving the best of both worlds. Would like to get more millage efficiency, however it gives a smooth ride, great handle, and versatility.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
You had us at hello...
by coachterri from North Stonington, CT
November 19, 2018
From the moment we arrived (used the clean bathrooms), we knew this dealer was professional.
They are experts in Chevy.
While I’m used to all the typical tactics that car salesman try, I didn’t find that here.
As most consumers today are knowledgeable, we knew what we wanted, and all the prices were right in line with market values.
Overall, it was an excellent experience.
I needed a car after my car broke down and it wasn't worth the cost to fix. I dealt with Chris at the Tavares location. Price was an important issue in my case and Chris made a suggestion about one of the cars on the lot. I searched all their cars online overnight and read all the Carfax records for all of them. I ended up with the same opinion about which car I thought seemed like the best deal in my price range. I appreciated that he pointed me to that particular vehicle as he could easily have pointed me to something else. I would do business with them again.
by NoMoreChevys from Spring
December 2, 2018
Vehicle experience one mechanical issue after another, including crank issues, rough idle, intermittent no starting, CD player stop worrying, and several air conditioning components failing.
An absolute pleasure to work with. They had the truck I wanted at an unbeatable price. David's communication was great and the buying experience was drama free. David went above and beyond to get me a replacement key for my truck after finding out my current key would not allow access to some features on my truck. If I ever buy another vehicle, it will be from VCH! Thanks for the outstanding customer service.
Bought it new last year less than a 15 K
by Gussy from Georgia
August 14, 2018
No happy with the transmision already been at the dealear got it back but they fic the main problem but shifting from 1st to 2nd and 3 its rougt some times.
So I thought I was down grading I have been a ford guy I I've always liked the way that Ford's look to me they look good but I've had bad luck with almost every Ford that I've had I don't know if it's luck or if it's Ford but I'm starting to think it's a Ford thing.So and right my last truck was 2010 ford f150 5.4 Drove it and 150,030 miles blown motor cam phazers how motor rebuild And came on check light airbag mechanic in ford could not figure out what was going on had enuff traded in on this little work truck wow I'm happy right now I tow just over 2,000 lbs for work ever day pulls like a champ for just 5 cyl And gets 20 mpg my for got 9 and pulled the same thing.Little less power up hill but the ford should be better pulling better.If your just towing around 2.000 lbs your good and it's great in the snow and off road.Only had for a month but I might be a chey guy now also my only other chey was 1999 gnu Safarie that van pulled trailers like this truck and whent over 300,000 miles v6 in that Kohl's a little bit better than the van and more power up hills and backing up the trailer has more power for sure hoping this little truck can be like my van was for me if it is I'll never go back to buying a Ford again!!
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