We drove 455 miles to purchase our 2018 2500hd. Staff was excellent. Service was great. Finance was a little tricky with my excellent credit the intrestent rate they offered was high but we did come to an agreement. Salesman was great and had everything prepared upon arrival. Overall excellent place.
I love my new car that I bought at Newton Motor Group in Shelbyville TN. My salesman Wayne Brewer was great. He helped me pick out my car. Everyone was very friendly and helpful. I would recomend Wayne and Newton to everyone. I tried to submit this the other day but I think it didn't go through. I hope it does this time, I want everyone to know how happy I am.
have been in contact--and they have responded back
by Fred the Father from Franklin, TN
June 8, 2018
I have been in contact but have not actually visited the dealership. The sales rep(S) has been in contact with me and they do have one, possibly two, cars that fit the criteria of what we're looking for.
The Lyon's team always goes above and beyond to exceed my expectations. They do great work in their service department, my truck always comes back washed and vacuumed, and they are always smiling and going the extra mile. I will never buy anywhere else.
Overall very satisfied with our salesman Mr. Lewis and our vehicle purchases. Because I have purchased two vehicles in one year, I was able to observe something twice. The buyer is the customer, and observed two things that could really enhance a customers experience. When someone comes into the office hospitality goes a long way. Offer your customers something to drink and popcorn, the machines were visible. Don't assume the customer knows it is open to them.
One more thing, on my latest purchase we immediately left the lot to go to the gas station,, we was on 'E'. Small things like that could enhance the experience. We will come back and we will continue to spread the word about your dealership. Thanks
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