This is the third auto that has been purchased at Don Franklin Ford in London, KY by my family. The customer is treated with respect, never rushed to make a quick decision about a purchase, and any questions are answered with knowledge about the vehicle. I would highly recommend any one that is interested in purchasing a vehicle to go to Don Franklin. You won't have to look or search at any other business.
comfy ride, has the get up and go when you need it
by Mary Jane from ga
January 1, 2019
I like my 2017 Colorado. only thing, they can't fix the shudder. I have taken it 6 times. they think that I'm going to trade it. I want my truck fixed!
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
Everyone I dealt with was friendly and efficient. It was undeniably the best customer service I have ever received at a dealership! It’s true that at Don Franklin, you’re not just a customer because they treat you like family! I highly recommend this dealership. You can buy a car anywhere but you can’t find this type of outstanding service anywhere else.
Colorado Duramax Diesel
by Mark from Colorado Springs
October 15, 2018
I currently have 24k miles, and have owned it almost 2 years and have been trouble free and very reliable. The turbo diesel will zip up the Colorado (state) mtn passes like nothing while pulling my camping trailer. The mpg is pretty amazing as well, I get over 31 mpg when driving interstate and no hauling. Did I mentions its gorgeous appearance gets me compliments regularly? Very pleased! :)
Cost nearly $1,000 to fix the ignition switch within the 1st two years. Of course it was not covered in the warranty. Cost another $800 within the first 13 months which was not covered. They rotated the tires and messed up the computer for them. The car was showing low tire pressure on the wrong tires every single time. I would not recommend this truck to no one!!
chris was very good did what he said and said what he did...Thanks for a quick and easy transaction will shop here in the future first...
Will never buy a Chevy Colorado again!
by Boughtapieceofcrap from Kansas City, KS
December 18, 2018
I will never buy again, nor do I recommend it to anyone. My remote start will not heat up the truck sufficiently. After complaining about the defroster not getting hot, I was told it takes 40 min for that to happen. So if you live anywhere where the temp gets below 32 this piece of junk will not defrost or thaw out! Only buy if you can store in garage!
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