We went in to buy a new SS Camaro for my wife. Luckily we got Tim Starkey for our salesman. He showed us the car we wanted and described the features I wasn't aware of. No pressure or games from Tim.
We danced a little working on the price I wanted and we got within $500 of the number my wife and I discussed ahead of time.
Once we got to the buying part, the part we all hate, Tim walked is through and made sure we understood the process and that there was no hidden fees and no gotchas in the end.
If you're looking for a car, City is a good place. If you buy a car, ask for Tim Starkey!
Nicest vehicle I have own to date
by Brent cook from Allen MI
October 29, 2018
The truck met all what I was looking for in a truck and then some I’ve only owned it for three days but I am really enjoying it meets everything that I need in the family likes it and it’s comfortable and sharp looking
Highly recommend Barbara. She is the internet sales person and this is the second car I have bought through her at Arrowhead Cadillac. She makes it easy.
Too many problems within two years.
by Dissatisfied Consumer from Someplace, Tn
December 11, 2018
Cost nearly $1,000 to fix the ignition switch within the 1st two years. Of course it was not covered in the warranty. Cost another $800 within the first 13 months which was not covered. They rotated the tires and messed up the computer for them. The car was showing low tire pressure on the wrong tires every single time. I would not recommend this truck to no one!!
My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.
comfy ride, has the get up and go when you need it
by Mary Jane from ga
January 1, 2019
I like my 2017 Colorado. only thing, they can't fix the shudder. I have taken it 6 times. they think that I'm going to trade it. I want my truck fixed!
Oil change and check up which was done efficiently and satisfactory with a friendly attitude!
Will never buy a Chevy Colorado again!
by Boughtapieceofcrap from Kansas City, KS
December 18, 2018
I will never buy again, nor do I recommend it to anyone. My remote start will not heat up the truck sufficiently. After complaining about the defroster not getting hot, I was told it takes 40 min for that to happen. So if you live anywhere where the temp gets below 32 this piece of junk will not defrost or thaw out! Only buy if you can store in garage!
My experience of having Kerry for my sales person was 10+++. He was much more like a consultant, always working to get the vehicle I desired in the color, the features, and at a price I could afford (even when I made last minute changes -his answer ‘we will make it happen’. This is the 3rd car we have purchased from this dealership in the last 4 years. Kerry will definitely keep us coming back. He answered all my questions and always with a smile even if I had ask it 3x before. With our other vehicles, I have always used Roberts at Platte ity and will continue. Anyone is welcome to contact me and I will be happy to share my appreciation for Kerry and staff. Yea GM team! Jolene Price
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
Mo ma's little big truck
by Royboy from Arlington Ia.
December 9, 2018
My wife used to have a H3, I sold it and was in the dog house , since GM no longer builds the H3 any more I got her the next best thing , the Z71 crew cab. She loves it with a 3 inch left kit, the truck still handles great and I won't worry about her in the winter time driving snow ice packed roads.
Let me start off by saying everyone there is friendly and I feel like I got a good deal on a used 2017 Jeep Wrangler I purchased there. Now the part that made me upset was at the very end of my experience there. They pride themselves on there Seth Wadley promise. Things like free oil changes for life and life on engine. That’s all real nice but when they brought me out to my new Jeep so I can drive off in it and be proud of my new purchase, I noticed it setting in the same place it was when I test drove it earlier that day. The car was dirty on the out side and was setting on empty. I asked why and they said we don’t wash or fill up the tanks on there used vehicles. My salesman did try give me cash for gas once I started getting upset but I did not take it. The fact that they took me out to my new Jeep filthy and on empty and think that is fine. So if you buy a used $35k there they want you to drive it off the lot dirty and on empty. When I buy a new vehicle the first two places I don’t want to stop leaving the dealership is a car wash and a gas station. Very disappointed with this dealership. Won’t be back. They lost my business over $40.
Colorado Duramax Diesel
by Mark from Colorado Springs
October 15, 2018
I currently have 24k miles, and have owned it almost 2 years and have been trouble free and very reliable. The turbo diesel will zip up the Colorado (state) mtn passes like nothing while pulling my camping trailer. The mpg is pretty amazing as well, I get over 31 mpg when driving interstate and no hauling. Did I mentions its gorgeous appearance gets me compliments regularly? Very pleased! :)
Was looking for a new Buick Encore for my wife and searched around the Metro Milwaukee Area to no avail. Searched the internet and found just the perfect car up at Plach, 90 miles away. Started the buying process by phone and was amazed at how easy they made it. The price was great, and they kept finding more programs that saved us even more on the final price. The drive up and back was definitely worth it! The staff was extremely knowledgeable and personable. I would (and have) recommend them to anyone and will go back to them when we are in the market for another vehicle.
Just bought 11/2018
by Lions fan from Linden
November 3, 2018
So far this car has met all my needs and I'm having fun driving it but I have only owned it for a week. It seems to be pretty decent on gas
This is my first midsize truck and i am quite impressed. I have always owned full size trucks for the power and towing. With the v6 engine this smaller but capable truck does the job very well and the gas mileage is great 24 HI way 19 city You do give up some space in the bed and the cab but I feel the performance more than makes up for it Plus a great entertainment system back up camera easy to read gauges and one quite smooth ride
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
A real nice truck!
by Roman from Denver, CO
December 4, 2018
It is just the right size for everything- hauling, traveling and going out to dinner. The full size trucks are overrated and gas guzzlers. I'll be buying another one.
Best place to buy a car. Staff is great and they make the car buying experience something to look forward to. I would recommend to anyone of my friends and family.
You had us at hello...
by coachterri from North Stonington, CT
November 19, 2018
From the moment we arrived (used the clean bathrooms), we knew this dealer was professional.
They are experts in Chevy.
While I’m used to all the typical tactics that car salesman try, I didn’t find that here.
As most consumers today are knowledgeable, we knew what we wanted, and all the prices were right in line with market values.
Overall, it was an excellent experience.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
Style, Power, and Durability
by Coach from Baton Rouge
December 30, 2018
This truck not only has a classy body style for good looks, it is also powerful, durable, and reliable. Giving the best of both worlds. Would like to get more millage efficiency, however it gives a smooth ride, great handle, and versatility.
Took care of my warranty repairs. Washed car and answered all my questions. Very friendly
Staff. Just needs a new building. That I was told was in the works. I was told that 3 years ago !
by paperboy from savannah, ga
January 6, 2019
the 8 speed transmission is flawed, major shudder/vibration issues that have mine in the "lemon" category. 4 trips to the dealer for repair and no solution in sight. Come to find out this issue has been chronic for years with 8 speeds and GM still cannot address. Sorry I bought this vehicle.
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