Leonard Young was very helpful in my search for a truck. I had many questions and he was quick to respond and provided the information I needed to make my decision. I appreciate all of his help. I would strongly recommend him.
Upon searching for used cars, I found Wholesale auto group. The first visit, I went for a particular vehicle and it wasn't there. Alex was very helpful in opening my mind to other vehicles, I test drove several and decided to wait to buy. The following Saturday, I went back and bought my vehicle. I am nothing but pleased with the way I was treated from start to finish. I would recommend this dealership and salesman over and over again! Very fair prices and very willing to help people with bad credit.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I found the car I was interested online and came in to the dealership and the entire process was flawless. I was in and out in no time and I'm so happy with my purchase of my Colorado. Both Keith and Marshall were very helpful and my sales rep was very informative. I will def be back!
By far this was the best vehicle purchase I’ve made. The price was right, the financing was negotiated to a much lower rate than originally presented. The staff at this dealership worked hard to get me the best deal on my new car!
Crown Buick GMC took a bad situation and made it great. I purchased a car from Crown Buick and had a little issue with being honest. That was with the salesman and his super. After rating them poorly due to others at Crown Buick , I was not only taken care of by upper management , but assured satisfaction. Thanks Crown Buick for taking care of the customer!
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