I needed a car very badly but wasn't ready for one because i never imagined i could get what i actually wanted! Then a deer changed all that. My Dad suggested we go to Crivelli's because he always has a great experience with them every time he brings in work vehicles.
In the age of huge car sales 'monopolies' in the it's nice to have a dealer that will listen to you and what you want and need from a vehicle and make you feel like your car purchase is the most important one! You can always find the same people to help you and are genuinely glad to help you with any problems or questions! You do not get lost in the shuffle here!
Michael Crivelli searched and found me my perfect car, my Subaru Crosstrek! It is just what i wanted and he made it a reality.
Michael Crivelli and his team are always available with after-purchase care, too! I've had questions, lost my keys in the recycling, gotten a little dent and needed maintenance advice. I never doubt they can solve any problem i may encounter, and with a fabulous attitude and smile!
Thankyou Michael for your great service !
Frank DiIanni help me find the perfect car for me at a price I can afford. I had been shopping for months to try to get a car I liked and could actually afford. Frank worked with me for a few weeks to get exactly what I needed!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Amazing buying experience. The management and dealer are the best. I got exactly what I needed for my trade in so my monthly payments would be within my budget. Bottom line, if you are looking to purchase a vehicle, this is the place to go.
The staff was friendly and helpful and solved my problem with my keys needing preprogrammed without killing the battery in the process. It was busy today so I waited in the lounge area, but it was clean and comfortable and I had hot chocolate while waiting. I was impressed with the neat and clean restrooms as well.
The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.
Although we live in Columbus, we only buy cars from Joe Sember at Cole Valley in Warren, Ohio. This is my third experience working with Joe, and I cannot give a higher review. Joe is dedicated to serving the customer, and it is amazing how easy Joe makes the car buying experience. His knowledge is only exceeded by his commitment to customer service, and, in all, he is prompt, efficient, honest. On our recent purchase, Joe drove more than halfway to Columbus to deliver the vehicle to us -- Joe delivers an easy, positive experience to the onerous task of buying a car. If you want to simplify the car buying experience, give Joe a call.
I have dealt with Wollam since 1979. All contacts with the personnel have been positive.
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