Shea was really helpful to not just myself, but a friend of mine as well. I came to the dealership wanting to know what I needed to trade my car for a new one and he made me felt like my opinion matters and was very engaging and knowledgeable.
They listen to the customer. And do what they can to find a vehicle for the customer. They make sure the customer is very satisfied with the vehicle they bought. through out the purchases and after they leave the lot.
I was in the market for a used pick-up truck and didn't want to go from dealer to dealer. I saw a nice truck on Craigslist and contacted this dealer. Easy to work with Andrew, who never pressured me to buy.
From check-in to check-out, the staff was friendly, courteous, and knowledgeable. I was in on Saturday and everyone was very busy, but managing to go about their business in a pleasant and professional manner. An excellent group of men and women that take their job seriously and go the extra distance to offer help and assistance each and every time.
I hadn't needed to purchase a car in 9 years - so I wasn't even sure what was 'out there' or what I wanted in a vehicle. Quinn Motors provided me with excellent customer service! Meghan went above and beyond my highest expectations to help me narrow down my search and then find the vehicle I wanted. This took great patience and understanding on her part - which she definitely had. It didn't matter that they didn't have exactly the new/very slightly used vehicle in their inventory that I decided I wanted. She searched their resources until she found an SUV that 100% fit what I wanted. And it was in the price range I wanted to be in. There was never any pressure to up the amount I was willing to spend, which was a real relief for me.
Quinn is a family run business that has been in Ellsworth, WI since 1919 - they don't want to sell you a car that you will later regret buying - they are honest and upfront from the beginning to the end of your search and then purchase of the car that is right for you. I've recommended them to other people in my family and my sister (from the East Side of St. Paul, MN) had the same experience with Quinn. She purchased an older (2008) used car 2 years ago from Quinn and she is still happy with her vehicle and with the customer service she has received from Quinn since then. I give them an A+.
The customer service was outstanding with Chris and the excellent price on 4 tires. I was in and out same day I called.
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