It was a great experience. The dealer worked with me in every aspect. He answered all my questions and ask several times if I had anymore questions. I would recommend people to go there. They have good client customer relationships.
I had been searching for a truck for over 2 months, looked at over 350 trucks, 40+ dealerships and then finally found the truck I had been looking for. I called to ensure it was still available. They were able to hold the truck for me for 1 week until I could make it to dealership since I was out of state. The truck was in great condition when I got there and it was a quick buying experience. Dan was a great salesman and was very prompt when answering questions. Highly recommend.
I had called and emailed asking for pictures of a couple vehicles and was told they would get them for me and they never sent anything. I still made the drive to go look at the vehicles and I feel like they gave me a service guy as my salesman. I told him what I was looking for and he had no idea what kind of inventory they had or where the vehicles might be. I ended up driving the same vehicle I drove at a previous dealership. It had more miles and more wear and they still wouldn't come down to the price the other dealership gave me. We did all the negotiations in the waiting room standing because the service guy didn't have a desk. Not impressed at all.
I have nothing but great things to say about Sleepy Hollow and the guys we worked with (Beau in Sales, Vern in Finance, & Mike in Service)
The guys were not only superb to work with, but they went above and beyond expectations. Shortly after purchase of our van, we had an issue with the AC not only was it taken care of, but they far exceeded expectations in this as well.
We have no problem driving 30+ miles to buy a car knowing that we will be taken care of as well as we have been.
I was in need of a new car for college. After spending a whole summer searching I found the perfect car at Jones. The website was very helpful in the beginning and when I called to set up a test drive Logan was super helpful as well.
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