I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
Randy Bray did an amazing job of making my wife and I feel welcome at the dealership! He even offered to pull the Hyundai we were interested in inside the dealership on a cold winter day which made a huge impression on us! Very knowledgeable about the Sonata we looked at & Randy also did a great job of ansewing questions for us on the test-drive! Great to work w/ & I will definitely recommend my friends & family to see Randy when they are looking for a new car!
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience!
Andy was very helpful. He communicated well with me while I was out of town. This made the buying experience painless. When I finally came in to test drive the truck and have it checked out a minor problem was found. Andy and his staff quickly found the parts locally and made the repair so I could still pick it up the same day. Friendly folks that I would buy from again.
I loved Al Steinle Jr our salesman. He is so great to work with. Going over ever detail in the car, getting OnStar set up for me, setting up my Bluetooth. I know if I ever have any questions, I can go see any of the salemen out there, and they would be more than willing to help me. Best service around. Thanks to the Clyde dealership also, they was a great help also.
Baumann's is an extremely efficient & thorough organization! Each dealings I have had, has been smooth and seamless. I will definitely be referring my friends & relatives your way!
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