New GM cars carry a 3 year battery warranty. The battery in my car stopped functioning literally overnight. One day I drove my car and it started and seemed to be fine. The next day the battery was so low I couldn't even unlock the doors. My charger indicated the battery had a internal short. GM Customer Service sent a flatbed within two hours of notification, and my car was taken to Paradise Chevrolet. The time was late afternoon. When my car arrived I received a text from a Paradise Service Adviser letting me know they now had my car. The next morning I received a call to let me know my car had been repaired by installation of a mew GM battery. A courtesy car picked me up and took me to Paradise Chevrolet. My car was repaired and ready for pickup. Throughout the process Paradise Chevrolet demonstrated excellent professionalism and customer service. I very much appreciate the help I received from Paradise in quickly getting my car back on the road.
I had been searching for a Toyota Tacoma for a while but was never convinced by other dealerships. The moment I arrived to Ventura Toyota, I felt a good vibe from everyone. I felt as if they were looking out for me and for what was in my best interest. We spent a couple hours discussing exactly what I was looking for and looking at different trucks from varying prices with the amazing team of Sam, David and Paul. Finally, we found me the perfect truck!
I was pleased with how smooth everything went and all the follow-up calls from Toyota. I would definitely recommend to anyone. Tell the team exactly what you need and are looking for, they will make it happen for you!
Thank you Santa Paula Chevrolet for having such a great staff. They are awesome and very kind. Not pushy at all and worked on getting me the best deal they could. Definitely would come back when I'm ready for another new car.
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