I chose this car dealership due to their reviews. I was not let down by any means. This was honestly THE MOST easy going car shopping experience I have ever had. I was shopping for a used car for my daughter, which we love, and will more than likely look first to this dealership when I look again for myself. I want to thank the team again for making this car search and purchase such a nice experience!
Worked with Dan N. and he made everything very clear with none of the shenanigans I???ve experienced in working with other dealerships. Would recommend Dan and the team at Ewald to anyone looking for a fair price and easy process!
Awesome, awesome service. The sales and finance guys are top notch. They worked with us for over fours hours to get us into the car we wanted. Even when we left with no car because we couldn't get what we wanted, they still worked until 8:00 at night and got us the car we wanted. They never gave up helping us. They are by far the best dealership ever. I will never go to another dealership ever. Best customer service I have ever received!!!
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
We have bought many cars and trucks over the years but this was by far the best buying experience that we have ever had. Working with Jeff was such a pleasure. Jeff is very knowledgeable about the many cars that we looked at and helped us with the process of picking out the best vehicle for our family.
It's been nearly two weeks since my wife and I bought our used 2012 Buick LaCrosse from Zimbrick Eastside. We have been very pleased with the LaCrosse and with our experience working with Jeff Schumann. I had been looking for the right vehicle on-line for a month or so when the LaCrosse surfaced at Zimbrick Eastside. We made arrangements for a late test drive, followed by a late (in the day) purchase the next day. Ordinarily this would be no big deal but we live and hour and a half from the dealership. Jeff was very accommodating and stayed late to finish our sale and to ensure that everything was to our liking. Jeff Schumann is a pleasure to work with and I would recommend him as a salesman to anyone looking for a new vehicle. Additionally, we will definitely consider Jeff in the future for other vehicle purchases. Super Nice Guy!!!
Awesome experience. Went way beyond professional, courteous
by Joe&Kathleen from DealerRater.com
December 2, 2018
Everyone at the dealership, especially Kenny went far beyond expectations. In our situation, we had a horrible purchase from the previous dealer we had purchased from, and were left high and dry (spent an entire year paying for repairs and trying to get the car to pass emissions-nothing short of a nightmare). I came into the place exasperated and in tears. Between all of this the dealer listened to our needs-provided a amazing solution. I will never forget how they were able to actually sell a car through an empathetic situation that met our specific needs. We love our 2019 Nissan. Thank you.
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
This was my first experience buying from Goben and Krystal was wonderful!! She took excellent care of us and even ordered some new tires, since the vehicle was brand new to the lot the day I purchased it. I've never bought an SUV before but I'm so grateful I did. It's perfectly safe and comfortable with fun features for me and my family. Would not hesitate to recommend Krystal and Goben East to anyone else!
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