I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a dealership so wonderful! He was kind, patient and very understanding, and did his all to work with me and get me into a car that I really wanted! If ever you???re in the Riverside area at Walter???s Mercedes-Benz, Morris is your guy!!! Another big thanks to Emil for making my experience a pleasant one too, you guys were really great! (:
My wife and I hadn't purchased a vehicle in 20 years, we were due for an upgrade from our 97 4Runner. After extensive research, we decided on a Macan S. We reached out to multiple dealerships via email, Adam from Porsche of Chandler was the first to reply and the most helpful. Subsequently he was always prompt and informative in communicating. Our initial plan of building out a new Macan S didn't work since 2019s weren't yet available and the 2018 run was done. We then changed gears and test drove a used, CPO 2018 GTS in the sapphire blue we were interested in. We fell in love and Adam made the buying experience as minimally painful as possible. Adam was professional, knowledgeable and non-pressured. Helps when what you're selling is such a high quality product. We appreciated Adam and Ginger staying late on Friday night to help finalize the purchase (with no pushy upselling). When the car was ready (after window tinting and detailing), Adam delivered it to our house in North Scottsdale (40 minutes away), in time for us to take it up to Sedona for Thanksgiving. That confirmed their commitment to high end customer service. And our new blue stallion is fantastic! Few things in life live up to the expectations, our Macan GTS exceeded them.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
In early November my wife and I decided to purchase a new truck and began visiting several dealerships in the Denver area. We settled on Emich primarily due to the experience we had with Chaz Valdez and a conversation that I had with Wade Seymour. Chaz took the time to understand what our wishes were re: a new purchase, patient with our questions and considerate of my wife and I as we deliberated on making a purchase and selecting just the right vehicle. We are satisfied that we got the best deal and are secure in our decision to buy the vehicle from Emich.
One of the best car buying experiences I’ve ever h
by Kirk & Julie from Springfield, Mo
August 14, 2018
One of the most pleasant car buying experiences I’ve ever had. Our salesperson Riley was very knowledgeable and friendly. No high pressure at all. Ray, in the finance dept was also very helpful and explained our options clearly. We were very pleased with the experience!
Hugo once again did a great job helping me into a new vehicle! Quick getting paperwork together for me! Chris and Russel made sure that my needs were met and went beyond for me! Couldn???t be happier with my new 2018 trax! Appreciate all of the work you guys did for me :)
I came in originally looking for a new impala. But I ran into Frank wolf the salesman and he got me a great deal on this new Silverado. I will be sending everyone who I know in the market for a vehicle to buy from Frank
From the moment we pulled into the lot we were very well taken care of . Mrs Hayhurst took care of all our needs and found us a car within the hour. She has since checked in with us weekly ! She is excellent! Everyone in the dealership were extremely helpful.
Although the vehicle sold before I could get there (didn't put down a deposit), this dealership accommodated everything that I needed. Price that I wanted was agreed upon via email, which some dealers won't do. No complaints.
Good experience. Salesman Jim Lawson was extremely professional and friendly.
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