Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I contacted Tan about a M37 Infiniti the day before I bought it. Mr. Tan kept in contact with me till I was able to come in the next day. He was very knowledgeable and courteous and not at all pushy with the sale. We were in and out in about a hour, maybe 1 hr and a half. I was extremely happy with my experience and purchase. Thank you Mr.Tan
I had concerns about my service the prior week as my tire pressure was not noted. I informed the service manager who invited me to come back in and he would have my tires checked again free of charge. They found a problem and repaired it quickly. They are the best!!
Dean Francis and the finance staff were very helpful. They were great about financing with whichever bank you want to work with. I received a fair deal for my trade and the price was right on the used vehicle that I purchased. I had one trade offer for my vehicle elsewhere that was higher,but the Helfman offer was the same as two others for my trade. Even so, the deal at Helfman was better. There are too many factors to list and they did NOT try to sell me anything I did not need. As a bonus, Unlike some dealers, my used vehicle at Helfman actually had floor mats and BOTH keys to the car. They have a big selection of sports cars and I am very happy with my experience. Thank you!
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert Valdez will be my dealership and salesman. Thanks to both.
After 6 weeks of driving and owning the 2010 Vette,I want to take a moment to encourage you.
I appreciated your patience and professionalism.
Your knowledge of Corvettes was exceptional and thorough.
I felt no harassment and knew I was in good hands with my purchase.
Your communication was reliable and clear.
All the while you respected my personality and decision making along with my schedule.
The Corvette has many benefits that I did not expect.
Most surprising was how much "other people" love the car. It apparently has a good reputation, and beauty in appearance.
As for the drive, it is very comfortable, the seats are especially nice to sit in for a long time.
Sitting upright is the truth as the reputation is that you have to lay down to drive this car.
The t top works great and is much simpler to use than a motorized convertible.
The speed of course is a thrill. And it takes hugs the street on fast turns.
The features are up to date and adjustable.
As for the dealership, there were many choices and the paperwork was done quickly!
Thank you for the exceptional experience with you, the car and the dealership.
I had a fabulous experience here, buying my dream car. Matt was great to work with remotely. He was very responsive to my myriad questions. As luck would have it, Matt was on vacation the week we showed up to examine, and purchase the car. Russell did a bang-up job of filling in for Matt. We had great support from Chad, JT. and Dillon. David, the General Manager, was extremely helpful and gracious. It's very obvious that treating their customers right is a top priority. We couldn't be more pleased. We haven't stopped smiling since we left.
After 20 long years of financial responsibility, I'm finally a proud Corvette owner. Matt and Peter made buying my new '95 convertible sight unseen extremely easy. Communication was excellent and the car was exactly as it was represented. If you're looking for a Corvette, Corvette World must be considered!
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