Andy my salesman was on point thru the entire process. Seemed to be a step ahead of me throughout the process. Great knowledge for the product and treated me like we had been friends forever.... when I left...l family.
Excellent customer care and quick service. I made the appointment online, pulled in, and someone was there to walk me through the process. They came and got me in the waiting area when it was ready, and walked me to my truck. All in all, an easy experience.
I have bought or leased a lot of cars in my life but this was the best of the best experiences I have ever had. No hassles or pressure. Just very friendly people and very efficient as well. The facility is very clean and neat. Everyone was very professional and friendly. I would recommend this dealership to anyone wanting a new Chevrolet. Michael DeBono is an excellent salesman and knows the Chevy Tahoe well. Believe me with all the technology on this car it was good to have someone so knowledgeable . I will keep doing business with this dealership for sometime to come. Congratulations on a 5 star experience.
I needed a new bulb for my taillight. I was helped by Alicia. since my other representative, Mike retired. I am a 90-year-old customer and have a 20-year-old Oldsmobile. You have taken care of my car for the 14 years I have lived in Naples. Alicia was so kind and helpful.
I am hoping she can be my service representative when I have future car problems.
My experience rates 5 stars and a thank you. Irma Johnson
Outstanding dealership - especially their service department and Gary Ferry the Service Manger. He makes sure that you are completely satisfied before you leave. We will continue to buy from this dealership because of him
After spending several months searching for the vehicle that was acceptable for our needs the task is over. Building vehicles on the Internet, visiting at least 12 different dealers where sales men and sales managers went from passive ( didn't. seem to care ) to overly aggressive ( this deal won't be here later ) which is a good time to walk out. I found the vehicle that I was looking for on Rick Hendricks Naples Chevrolet. I made a phone call and was given an appointment of my choice. Upon my arrival I was met by Client Advisor Robert Spitznagel he was very helpful and spent at least 2 hours with me showing me another vehicle that caught my eye. Always the professional Robert and I went back to the showroom and where able to make a deal on the vehicle that I originally went down to see. Everyone at Hendricks Chevrolet from the General Manager, other sales persons, receptionists, and Service personnel where all friendly and professional. I felt very good about my choice of vehicle and dealership. The next time I'm looking for a vehicle I'll make the trip to Naples from Cape Coral first.
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