Within an hour or so I had the vehicle in my hands. Never have I purchased a vehicle so fast with so little work in my part. With the help of Ron I???m a satisfied costumer for the 2nd time through Don Mealey and their staff.
My wife and I went in to test drive a couple cars, Gustavo met with us wasnt the 'typical' salesman. He was patient, professional and no BS. We left with a new truck at or below what I was willing to pay. I would reccomend Gus and Don Mealey to anyone looking to buy a car. Marc the finance manager was also extremely easy to work with.
Salesman Jeremy Noles was an excellent sale person who was c
by O'Banner from DealerRater.com
November 26, 2018
Jeremy Noles and Mark Anglin was very professional and helpful.They both worked patiently with my husband and I in our decision making.Jeremy wasn't pushy and his personality was wonderful. I have purchased 2 new card in my life and no one was as positive and professional as Mr. Noles and Mr. Anglin. I had a wonderful experience.
I had a friend with me and we had visited another nearby dealership and had a completely different experience. Christian answered all questions and proved to be very knowledgeable. He was very polite and professional during the entire process. It was also nice to have 1 person to deal with and avoided the TO manager hand off!
An overall positive experience. However I would like to make a suggestion or two. I left my car off and the shuttle took me home. Later that afternoon I got a call saying that they were ready to pick me up. When I arrived back at the dealer I saw the service adviser she said that the car wasn't ready yet. Huh? She said the reason I was picked up was so the shuttle driver could be off the clock at 4 PM. I guess their priority isn't with the customer. So I end up waiting over an hour for them to finish. Had I been told the car wasn't ready yet I would have told them to have the shuttle driver come pick me up sometime tomorrow at their convenience. That hour that I waited could have been well spent at home completing a project that I was heavily involved in. Item 2: A Coke and snack machine would be a great idea in the waiting area. My waiting time started at 4 PM where there was only 1/3rd of a donut available...and water.
Nicole Walrath is an excellent customer service at Don Mealey Chevrolet. She assisted me with my VW Passat and my Chevrolet Malibu. Her attention to detail, explaining and making sure it all gets done properly is exceptional and taking full responsibility of the service I needed for my cars. She is an asset to Don Mealey Chevrolet. Thank you.
This dealership is extremely friendly, customer focused and efficient. Staff members are willing to do each other’s jobs to facilitate the repairs and deliver excellent customer service. And you’re always in and out of the building very fast. Communication is excellent and delivered by text if you prefer. Car service is no longer a nuisance with Don Mealey Chevrolet.
Blake, a director at AutoNation, Colonial Dr, Orlando, reached out to me today and we had a a lengthy discussion on how their auto quote system works. He also addressed the issue I had re: the non-mandatory dent protection service which I was told I had to have anyways and was charged $499 for. He stepped up and is refunding the $499 while still covering this service for me. I now find that AutoNation, Colonial Dr, Orlando, is very serious about their customer auto purchasing experience and customer satisfaction. Kuddos to Blake and his group at AutoNation! Thank you..
This was my first time buying a vehicle from a dealership and I have to say I had an amazing experience! My sales consultant was Chaz McCord, he was very honest and polite and extremely helpful with this whole process I drove off in the 2017 Chevy equinox the next day after coming by to look at it!!! I will most defiantly recommend George Nahas Chevrolet to all of my friends and family!!!
Already have recommended to a friend who also bought and was very happy with his experience at George Nahas Chevrolet. My experience was good; Anthony Stultz is a knowledgeable salesperson who is concerned about his customers and their needs.
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