When I started my search for a new vehicle on line, Alexis was very helpful in getting me the information I needed to make an informed decision. I asked her not to overwhelm me with phone calls, text messages, etc. and she didn't. She simply provided the information I needed and told me when I was ready to contact her. Once I arrived at Global I worked with Riley who had a good energy about him and was very accommodating in showing me a few vehicles that I was interested in. We did a test drive, worked out pricing and I left there with my new 2019 Chevy Equinox. Overall a great experience. I have bought vehicles from Global before and will continue to go back in the future.
Had an appt for an oil change at 8am today but had a drs appt at 910am. I went at 730 when they opened, explained my Drs appt, and Mike the service advisor said no problem and I was out faster. This is not something that prolly could be done all the time, but I appreciated his effort. Payment process went quickly too.
not pressured, informed of process, upfront with info, no gimmicks,
My trade-in was valued fairly, financing balance was acceptable due to my not so great credit,
but they got me financed, ok! Am happy and comfortable with the results and I love my new TRUCK!
Joint effort to accommodate my situation the whole team
by Vinny9 from DealerRater.com
August 25, 2018
I had issues with my Silverado, the service team went out of there way to help me so far and are telling me they will accommodate me with a loaner truck so I can continue my work my livelihood.. it stinks to have problems with your vehicles especially one used to support your family but so far very pleased with the effort put forward to help me.. hopefully everything will go as planned. Thanks guys
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