Review of experience at Len stoler, Westminster MD
by Mike Rugemer from Finksburg Md.
August 4, 2018
The staff at Len stoler Chevrolet in Westminster MD were very nice and helpful with getting me the best deal on a very nice Chevy Tahoe on Aug. 29th! I will never go anywhere else for a vehicle and look forward to my next visit. Thanks so much to everyone that made it so easy!
The dealer advertises the price of the vehicle and then later in the fine details tells you that there's a dealer processing fee and a dealer prep fee amounting to $1000 additional on the sale price which throws off the cars.Com comparison to how good a deal this car really is these fees should be taken into consideration under comparisons to similar cars selling for similar prices
All I can say is they have an excellent facility and team. I was looking for a used vehicle that could handle snow and not break the bank. Randall helped me find exactly that. He was knowledgeable, honest, and straightforward through the whole process. I had one issue after buying the car but that was quickly resolved. The GM even took his time to help me. Says a lot about the excellent team they have and I am very happy with my purchase.
I had my oil changed and wipers serviced. The replacement piece for the wipers had to be ordered. The waiting time was longer than expected. Overall the service was good. Pleasant waiting room with tv and coffee.
I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date and time within two days from when I called. Once there, he was very professional and advised he would give me a call with the diagnosis and options. He called that afternoon, and discussed options with no pressure of doing more than I wanted. Which I really appreciated, knowing some other dealers would have, but Brandon and Criswell did not! He and his Service team finished the work that afternoon and I was back in my truck in no time! This team at Criswell, I would recommend to anyone who is looking for the best! Thanks again Brandon and the Criswell Service Team!
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 5, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Jason and Mike worked after hours to get me into a new (2019) Colorado. I appreciate the friendly no complaints can do attitude. Jason also gave me a follow up call a few days later to see if everything was good. Thank you guys! Tim
We've been looking for a Suburban with specific options and color combination. David Harrison never gave up the search until he found the perfect one! All of our boxes were checked and it's beautiful. On top of finding our perfect Suburban, we got an outstanding trade allowance for our Tahoe. We couldn't be happier.
Awesome dealership and customer service. They delivered my brand new 2018 Chevy Silverado all the way to WV and it was 4 hrs away! Highly recommend
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