My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Gary went above and beyond to make sure that all of my needs were met. He was accommodating and invested in helping to ensure that I was happy with my purchase. He was great to communicate with, trustworthy, and prepared to answer any questions I had. Overall great experience and I wouldn???t have had such a positive experience without him.
Ryan Parker is the best salesman I???ve encounter thus far. The whole process was very easy and he always made sure I was satisfied and understood every step in the process. I would definitely come back again and recommend him to any new customer.
I recently purchased a car with Gary Tolentino and I can’t say enough about how great he was. He truly went above and beyond to make sure that all of my needs were met and that this was a great car buying experience. The service I received through Gary and with Koons was exceptional.
Set up an appointment and took my 2015 Tahoe in to have 2 recall repairs completed. I was greeted by courteous staff and my vehicle was taken in for service. Within the expected time frame, I received a call that my vehicle service was completed and ready for pick-up. Upon my return my vehicle was brought out and I was ready to leave. This was a very pleasant experience with the service department.
A little oil change and tire rotation almost turned into a bad accident. After leaving the dealer i heard a little noise coming from the front drivers side. As soon as i had an opportunity i pulled over and every bolt on the front tire was loose. I was able to get the lug wrench from the trunk and tighten just enough to get back to the dealer. I was lucky i pulled over in time avoiding a disaster and a nice lawsuit if something worse happened. I know this is not everyone, but they need a quality check to avoid mishaps.
All I can say is they have an excellent facility and team. I was looking for a used vehicle that could handle snow and not break the bank. Randall helped me find exactly that. He was knowledgeable, honest, and straightforward through the whole process. I had one issue after buying the car but that was quickly resolved. The GM even took his time to help me. Says a lot about the excellent team they have and I am very happy with my purchase.
I had my oil changed and wipers serviced. The replacement piece for the wipers had to be ordered. The waiting time was longer than expected. Overall the service was good. Pleasant waiting room with tv and coffee.
Ok I will recommend this dealer to a friend
Fast service good good time service good time and good service great service thanks to you
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