This was a low stress purchase with friendly staff. They delivered what they committed to without pressure, which is all I generally want in a buying experience. I worked directly with the sales manager Donnie before ever visiting the dealership and he was a pleasure to work with.
From the time I drove on the lot Josh (salesman), Rita (Finance Mgr.) and Tony (owner), I felt like part of the family of Autoplex. The vehicle I found fits my needs with only minor adjustments on my part from my previous vehicle of 15+ years. A great first and now lasting impression of the family at Autoplex. There were so many common threads in our lives that we found after lengthy conversations. I also checked with different businesses around town who new Tony and heard nothing but positive comments. Naturally not everyone will have the positive experience I had however, most probably will. Like everything else in life, it will depend on the individual. I would highly recommend Autoplex as a first or even a last stop as I did if your looking for a used vehicle.
From the beginning Anthony was polite and helpful over the phone. I had questions about the listing and I got a call back promptly.
I then proceeded to arrive late for our appointment, keeping him at work late, and I found myself with a shortage of cash as well. Anthony was understanding and accommodating when he certainly didn't have to be.
After borrowing my not-yet-purchased truck to go to an ATM to retrieve more cash, I bought the truck and left the dealership leaving my water bottle on the table. Anthony met with me at a restaurant I was at to return it.
AND THEN after driving my truck 2 hours home, I realized I had inadvertently stolen his dealer tag, still in my car from the test drive. Anthony was understanding about that as well.
While I did everything wrong, Anthony did everything right, I had a great time buying my truck.
I admit it...I needed a lot of hand holding to buy my car from afar, so this dealership was a perfect fit for me. Charles made it happen! He was knowledgeble, communicative, and service-oriented...and this was all virtually! Car was delivered on budget, on time, and with no surprises!
I had a few questions via email about a vehicle & the internet sales rep was wonderful & speedy on responding back. Very courteous & went out of her way to take & send me pictures of the interior & I appreciate that! Would highly recommend:)
Wonderful service. The salesman and manager could not have been nicer. We arrived late in the day and were still able to wrap up the sale in less than an hour. Great prices and wonderful service. Highly recommended.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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