Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
Sales representative very professional/friendly and quickly answered questions about the vehicle. Dealership receptive to negotiating internet sale by out of area customers unlike many that list vehicles on cars.com.
Alex was amazing he got us into a truck that we never thought we would ever be able to get. Alex went the extra mile for us. He is very good at what he does and he's in it for you not a sale. We definitely will be returning and recommending him to anyone that is in the market for a new car.
Everything about this experience from start to finish was beyond amazing. These people really care! They go above and beyond to meet the need of their customers. No, this isn???t the butter you up to get your bucks! No no no! They give you the best option ! You leave with a peace of mind a lifetime experience you???ll never forget. I personally want to thank David for his expertise, his efforts to make sure I got the car I wanted. I can???t thank him enough. This is not my first car , but this is by far the BEST EXPERIENCE, and I am a Texas auto customer for life. I???ll never by a car anywhere else !
Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 4, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
My husband and I want to commend ms Hilda Garza and the finance manager David. My husband Shannon called the dealership and told them exactly what he was looking for in a truck and when we arrived ms Garza had the truck picked out to show us and withing a few hours we were doing paperwork and approved with 0% intrest!!!!....also I wanted to trade my mustang in on a new truck so in a few days later after my husband purchased his f150 4x4 .....we came back and once again Ms Hilda Garza helped me find the truck I wanted and she also made this buying experience pleasant as the first time we bought and again within a few hours we were signing papers on my new f150 4x4 truck I wanted!!!!.....Thank you ms Hilda Garza we love our new ford trucks!;)
After 6 weeks of driving and owning the 2010 Vette,I want to take a moment to encourage you.
I appreciated your patience and professionalism.
Your knowledge of Corvettes was exceptional and thorough.
I felt no harassment and knew I was in good hands with my purchase.
Your communication was reliable and clear.
All the while you respected my personality and decision making along with my schedule.
The Corvette has many benefits that I did not expect.
Most surprising was how much "other people" love the car. It apparently has a good reputation, and beauty in appearance.
As for the drive, it is very comfortable, the seats are especially nice to sit in for a long time.
Sitting upright is the truth as the reputation is that you have to lay down to drive this car.
The t top works great and is much simpler to use than a motorized convertible.
The speed of course is a thrill. And it takes hugs the street on fast turns.
The features are up to date and adjustable.
As for the dealership, there were many choices and the paperwork was done quickly!
Thank you for the exceptional experience with you, the car and the dealership.
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