Clean/modern waiting area with free refreshments. I was able to work via the free wifi on my computer while my car was being serviced. Service Adviser Heather was knowledgeable and quick to answer my questions.
We have been to many dealerships over the last 20 years and not all experiences have been good. John Hinderer was one of the good ones. We told them up front we would be honest and we asked the same from them. We felt like they delivered on that promise and we didn't feel pressured at all. We would definitely go back and we would definitely recommend them to everyone. Our salesman Dustin Boucher was great otherwise it wouldn't have went any farther. Thanks so much for a great experience!
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
They were very responsive to all my questions through email and on the phone. I buy cars out of town often, and without seeing the car, or having a friend check for me I had to count on Denny and his team. They didn’t let me down. The car was just as described. In my opinion they went beyond the normal salesman at a big dealership. Very satisfied. Would drive another 16 hours round trip to buy again. I love my rare Mercedes wagon. Very good people at Denny Dotson.
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
The process of finishing the paper work and purchasing the vehicle was nice and quick.
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