My husband and I will never shop at another car dealership in the area now that we have experienced the excellent customer service at Ozark Chevrolet. They are fair, friendly and actually care about their customers. We have traded many vehicles over the years and other salesman haven’t come close to the customer service “Hank” gave us!!
This team is very responsive and cares about their guests! I submitted several requests to various dealerships looking for a vehicle and though I received initial answers back, Oakley is the only one that cared enough to stick with me and help me find a vehicle that fit my budget and taste. With them being in Branson and me in Springfield, I didn't want to make several trips back and forth. I wanted to hash out the details beforehand to ensure it was a workable choice for me and my budget. Chad patiently let me hash out the details with him beforehand via text and email so I didn't have to make several trips there. Chad sent me pictures of the vehicles that fit within my guidelines and I went over the links and carfax reports with a fine tooth comb, texting him questions along the way as they came up. He was very responsive and worked with me the way I wanted to handle it (via text and email). Chad had Chris go ahead and get me pre-approved for the loan and when I finally narrowed down my choices, all I had to do was make one trip there to test drive and make a decision! Bada Bing, Baba boom! Doing it this way worked well for me. I didn't feel any pressure to make a hasty decision at all and it proved to be an efficient trip when I went. Chad's goal was to find the right vehicle for me and he nailed it! I highly recommend this dealership and Chad!!
we will be willing to let this agency take responsibility for our other auto and pick up needs in the future. We will use them for a resource in the future
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