Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
I recently purchased a used Honda odyssey from Grubbs Infiniti in Grapevine. My sales associate, Zee, was very knowledgeable and helpful. The process went very smoothly and I would recommend this dealership. Thanks again!
Have bought several vehicles here before. Salesman great, service department good, facilities nice......the worst financing experience. Go get your own from other source. Terrible...rude..unprofessional....Did my research before I got there ....I knew the interest rates....was given a high rate with an 800 credit score..??? Are you serious????? when I questioned him, attitude, defense and rudeness set in...I went and got my own financing at the rate he told me wasn’t even available or possible, all within an hour. I have never been talked to like that in any dealership and I have owned many different kinds of vehicles in my many years of buying....not to say I am old, but I am not a rookie or first time buyer by any means.
I was in a time crunch to get the deal made due to my work schedule. They did a fantastic job making sure to have all paperwork and everything ready to go before I arrived to get me in and out as quickly as possible. Highly recommend these guys.
John and Tut were great to work with. The Experience was great. I will buy from this dealership ship again. Thank you Five Star Ford NRH.
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