I wish I could give this dealership 10 stars. Anyone that has ever purchased a vehicle from a dealership knows the nightmare it can be. The long grueling hours, the back and forth negotiations not to mention hit after hit on your credit. I've been there many times in my life and hated every minute. But that was NOT the case here. This was absolutely the BEST car buying experience ever!!!! I never even had to go to the dealership. We managed the whole deal over the website and phone, during my lunch break. I told them the terms I was hoping to get (not really expecting to get them), and within less then an hour it was done! Then as if that wasn't already awesome, they brought the car and the paperwork to me and within 20 minutes, BAM, DONE! LOVE, LOVE, LOVE these guys! Major kudos to Tyler, he rocks!
My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Really a great experience. Roy M was extremely patient, informative and insightful resulting in me happily purchasing a Malibu I had only planned to look at. In addition the manager Lev , the finance person Michael and, in fact, the entire team , were so gracious and responsive. Also appreciated Jennifer's online response to my inquiry.
I'm excited to be a Chevy owner again after many years!!! Thank you East Hills Douglaston.
Excellent service! I???m a first time leaser and my experience at the Roslyn dealership was short of nothing! All of the workers were extremely welcoming and helpful. The general manager, Joe Sgroi, was very helpful and patient with assisting me in figuring out what car was right for me. Ricardo Nelson sold me my car and not only was he super knowledgeable and helpful in answering my questions, teaching me my new car and helping me with insurance plans, but he also made the whole process enjoyable with his humor and kindness! I 10/10 recommend this dealership and working with these amazing people! And of course I???m in love with my new Chevy equinox!!! Thank you Chevy for making my first time leasing experience a great one!
Came in ready to leave without a car, but the staff went above and beyond my expectations to help me leave with a great car and a great payment plan. Thanks to Josh, Dave and everyone who assisted me while I was here. The store manager was very welcoming, and I appreciate how understanding he was about my two extremely active kids!
Well this is rare for me and I never thought I would have such a great time again with a car dealer. First let me say I am sure I join a long list of happy customers that went to Ingersoll of pawling. Dylan and Torrey were way better than all other dealerships with helping me with my needs and wants. Other dealers can learn from them on just how to treat and make a customer feel relaxed and not pressured in the car buying experience. If u have a chance or the time to visit this dealership(Ingersoll of pawling)I am sure all of your needs with be addressed and handled with people that really care about doing whatever they can for the customer. And if your lucky like me you might meet the "owner" and then u will understand and realize u came to the right dealership. Great people doing a Great job,Thanks again,Tony
Prompt service, easy to drop off and accomodating to pick up late at night thank you
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