I was very happy with the service during the purchase of my Camry. Charles was very knowledgeable and helpful getting me into the car I wanted. I have always enjoyed shopping at River Oaks Toyota for my last 3 cars and I will most likely buy my next car there as well.
For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
I have to say, Working with Brian James in the finance department has made my decision easy to travel a extra 40 miles to Mancari jeep especially that I have a jeep dealer 5 minutes from my home. Brian knows what I want and gets it done in a timely manner. Thanks Brian James
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
We thank James and your dealership for being able to answer questions on the phone before coming there. We were coming from Indiana on a verbal referral and was handled courteously. We did sign a written agreement for 2019 Chevy Equinox and we are pleased.
I purchased a CR-V to replace a previously owned SUV which was totaled in a non-moving accident. The purchasing process was smooth and painless. The dealership has a very large selection and after test driving 4 different model years, I settled on 2015 model year. The rep, Dan Aristizabal, was friendly to work with and there were no hard sales tactics. Overall, a pleasant vehicle purchasing experience.
From the minute he met me and my partner, Evan was incredibly helpful, both with imparting information about the truck we came to see, as well as making helpful suggestions towards negotiating a deal. Because of his warm personality and kind patience, we finished by buying a beautiful GMC truck for a fair and affordable price.
This is my third time leasing with them. I worked mainly with Corey. The openness and honesty you get from them is amazing. They want what???s in your best interest. Corey, Karen and his staff have been great and I am very satisfied with my experience. Also. Rudy is very thorough with his walk through of the new car.
I originally went in for a routine oil change. Service rep told me I???m due for my 25K maintenance check. I decided to opt for that service. I asked how long it would take and was told 3-3 1/2 hours. He told me he can provide me a loaner. I was shocked. All in all, got an oil change, tire rotation, air filter and valves cleaned. It was ready an hour earlier than stated. Service rep was cordial and the loaner car rep was also. It turned out to be a pleasant day for me.
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
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