We very impressed with the detailed knowledge of the Mazda CX-5 Grnd Touring vehicle by Thomas Belliveau. He was not forceful or aggressive as many sales dealership sales representatives are. He took his time and ensured we were comfortable with his overviews he demonstrated patience and walked through the process of leasing a vehicle. We felt his customer service and our experience was outstanding. Ricardo Dordete whom did the lease paperwork was. very personable and patient with our questions.
I was hesitant in purchasing a new car, worried I would not receive any value for a trade in on my current car (rejected inspection and quite frankly a mess) which i still owed $$ on. Derek and Eric made it possible, there are honest and look out for your best interest. I am extremely happy, satisfied and feel so safe in my new 4wd SUV. I would encourage anyone needing a vehicle to come here ! 🚘😊?
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
An amendment to my feedback last week. McGee Preowned reached out to me regarding my experience with my purchase. They apologized and did try to make it right. I appreciate their concern for their customers to have a positive experience and their follow through on this is an example of that. Thumbs up, and thank you.
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
Great dealership with a great sales rep Jon Lewis. Could not have asked for a better experience. Jon was extremely helpful in assisting me on picking the car I loved. There were a couple other dealerships and salesmen I had worked with prior to Jon, and neither had compared to the experience I had with Huggard & Ewing/Jon Lewis
We are a repeat customer because SEMS provides a great selection of vehicles, fair prices, and top notch service. Derek and Eric deliver a quality car buying experience.
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