Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Alex was amazing he got us into a truck that we never thought we would ever be able to get. Alex went the extra mile for us. He is very good at what he does and he's in it for you not a sale. We definitely will be returning and recommending him to anyone that is in the market for a new car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Not sure if it’s just my car or the dealership
by Tasha from OHIO
August 27, 2018
I have had my 2015 Cruze since November 2016, since then I have had the water pump replaced, the thermostat, the water housing, and the water pump again! This car is not worth what I’m paying! The dealership is a joke I have been taking it too as well and has to go back again for their mistake they made!
I would definitely recommend DriveTime 290 to anyone looking for a used car! Eric and Elias made it super easy and were very patient with me, as I was looking for that perfect fit. The added value of an extended warranty and GAP... worth the extra change for reassurance.
Eric and Elias... Thank you!!! :)
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Great car !
by Alyssa from Bloomington,in
December 8, 2018
This car meets all of my needs. It is great on gas mileage and drives smoothly. I love the interior design and blue tooth accessibility.
Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !
Best car I've purchased
by Rino88 from Elk Grove ca
November 8, 2018
This car met all of needs. I get 32 miles to the gallon, the interior of the car has all the bells and whistles ranging from touch screen to voice commands also rear camera. I love this car.
The environment is good, the service is good, too. The service staff introduce the car in detail patiently and warm-heartedly. I am very happy with his service.
Great car for the money
by Rhonda from New Berlin, WI
October 16, 2018
Like the design and features. I am 5'2" and some cars were way too huge. This is a nice package, like the outside temp., digital clock, how many miles I can go before refueling. Great on gas and comfort.
They provided me with personalized purchase experience. Their prices are no-haggle but their vehicles are very clean. You deal with the same person start to finish, no hand-offs to different people. Small, family owned operation. Felt good buying a car from these guys.
New (used) Vehicle
by JScott from Holland, MI
October 10, 2018
It was time to upgrade from my 15 year old car and saw this car online through Cars.com that had low mileage and a great price. Went to test drive it and loved the look and feel of the car. Decided to purchase it on the spot. So far, I'm enjoying the ride.
We were assisting my elderly Mom in buying a car. Randy Buisson and Joseph Lucchese were so very patient with us. They made the process effortless. The prices on the PreOwned Cars are set and there is no haggling which makes life so much easier. It is what it is and you find what works in your price range. The financing was a breeze and we were in and out in less than an hour. The car was ready and clean when we were done. If you are in the market for a New or PreOwned Car I would start here. They have a variety of PreOwned to choose from and prices to fit every budget! Way to go Gulf Freeway Chevrolet! Way to set the standard!
Fabulous bang for the buck! It was a perfect car!
by WAshley from Springtown, Texas
October 6, 2018
It is clean, sharp, efficient, and perfect for what was needed. I love the legacy and dependability of Chevrolet and its customer service! I am extremely satisfied with my purchase!
This place is great if you want to find a good car with a great price. The sales and finance staff here are very kind and warm. I had the best experience buying a vehicle. I would highly recommend this place to everyone.
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