I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!
I was able to get an oil change from Matick Chevrolet but they couldn't rotate my tires due to the attendants not being able to get one of the lug nuts off one of the tires. For a tire rotation, I will never come back to Matick again. Everything else was OK.
Doug was a great salesman. He did not try to over sell the car I was interested in. He answered all my questions . when I made an offer, he took it to the manager and we came to an agreement. The whole deal was very quick with no issues. The car is what I expected. I would recommend this salesperson to anyone I knew was looking for a good used car.
We were not offered all of the discounts we should have gott
by Larry Samples from DealerRater.com
December 4, 2018
My wife and I purchased a new Chevorlet Traverse. We specifically ask the sales person if we???re getting all of the discount available and he said yes. He did not give us all discounts available. Vincent R. Was our sales person. Vera Sebastian and Larry Samples
Dealership was clean and immediately received service from Dan Schulte, Sales representative. Dan was very professional and not pushy. Was willing to negotiate/work on price. Would work with Dan again!
Our salesman Nate and Dave, the sales manager, at Michael Bates Chevrolet were both very helpful in finding us a great car that is safe for our teen driver. I feel highly satisfied with both the price and many discounts we were offered during the purchase. The best part was when we were offered to take the car and test drive for the weekend and return on Monday. We had the time to make sure the car was a good fit for our teen and didnt feel pressured with our purchase. Thank you Nate and Michael Bates Chevrolet!
Feldman Chevy dealership is honestly one of the best dealerships in Michigan. The atmosphere isn't about pressuring people to buy a vehicle as soon as you walk in. I have purchased two vehicles from the dealership as well as have maintenance done. The employees their are all helpful and friendly. Brian W. was my salesman and let's just say he is better than awesome, he's wonderful and beyond. He was so understanding of me and my indecisiveness. He always went above and beyond to help my fiancee and I to understand our concerns and fears. At the end of the day we just wanted a good deal and that's what we left with. I would highly recommend Brian to anyone as well as Feldman Chevy dealership too. I am happy and grateful with my new vehicle.
Joe and Mazin did an amazing job in finding me my first car. Joe was able to get me the exact car I wanted within my budget quickly and without any issue. They were able to make things very easy for me and helped answer any questions I had. Great service, great guy, great dealership. Couldn't be happier!!
Our experience at Genesis Chevrolet was great beginning to end. Dustin was thorough from setting up our appointment and setting us with courtesy transportation.
The agent women very accommodating to our needs as well!!! Overall, great customer service.
Although a very busy day,Tom Kaiser thoroughly explained the process and approximate length of time my car would be finished. As usual Matthew Hargreaves met my expectation and provided great customer service.
Bought a Dodge Charger for a really good deal can't beat the Service!!!
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